MSL community news, blogs and case studies
News
MSL community news, blogs and case studies

News

Harper Adams Students' Union - a digital transformation to support staff and students

Harper Adams Students’ Union has taken advantage of the MSL System® for the past three years, broadening its service provision and digitising many of its processes to keep pace with the changing demands of members. The MSL System has helped the Union deliver impactful Student Voice campaigns, hugely popular digital engagement programmes and utilise the data it now has at its fingertips to shape the next five-year’s ambitious development strategy.

 
Keele University Students’ Union supports student group communities with Student Group Finances

"MSL Student Group Finances has had a huge impact on the way we operate student opportunities. It has created an easy and consistent approach to managing student group budgets which students have really embraced and, for staff, it has eased processes and reduced the paperwork." - Keele SU Activities

 
CASE STUDY: Edinburgh University Sports’ Union achieves engagement goals with the MSL System®

May 2019 - Edinburgh University Sports’ Union (EUSU) joined the MSL community in 2016, following a search for the digital resources needed to support the diverse requirements of their clubs, members and recreational sport participants. Read how the MSL System® has helped EUSU grow club memberships, promote events, sell tickets and increase participation in non-BUCS sports by 90%.

 
CASE STUDY: Goodenough College's unique student engagement resources

July 2017 - Goodenough College is an independent educational charity situated in one of central London's most beautiful garden squares. Its mission is 'to develop future leaders by providing a welcoming residential community for outstanding international postgraduate students and their families, irrespective of background, where mutual understanding and respect are fostered and intellectual, cultural and social interactions are nurtured'.

 
BLOG: A welcome return to in person Freshers Fayres & Welcome Weeks
Arts Students' Union Welcome Week website

September 2021 - MSL's Chief Executive, Gary Bryant, relishes seeing the return of in-person Freshers Fayres and Welcome Weeks for our UK clients after what has been a tough year for the student experience.

 
Update your Admin Website password

You can now update your Admin Website password via your Admin Website. Make it something more memorable, or if you think it's about time you updated it you can now reset it by following our step-by-step instructions.

 
Arts Students’ Union builds communities with the MSL System

"We’re excited about our journey with MSL as we continue to work towards creating a fully resourced online community through our website." - Nyasha Takawira, Communications and Marketing Manager

 
Heriot-Watt University Dubai Student Council launches first website for students in the UAE

In 2020, the Heriot-Watt University Dubai Student Council chose to launch their brand new digital presence with MSL, the largest provider of digital student engagement solutions in the UK, Australia and Ireland.

 
Monash Student Association boosts engagement with a new digital home for student clubs

"MSL has provided MSA a platform to engage and interact with students whilst developing the student Office Bearers skills. At current stage, we have more than 20,000 memberships and the list continues to grow as we continue to deliver and improve our services in this challenging time." - Sylvia Francisca, Finance Director, Monash Student Association

 
University College Cork Students’ Union celebrates the successful move to online elections in 2021

The democratic process at University College Cork Student's Union has always been at the heart of the Union's activities; traditions have grown up around officer elections from nominations, on campus campaigning, voting and the all-important count. So when the Covid pandemic halted life as normal on campus, a planned future move to online elections became an urgent priority for the March 2021 elections.

 
Leeds Beckett University Students' Union

Leeds Beckett University transforms student experience with the MSL System

 
UCLan Students’ Union launches a new digital user experience with MSL’s support

"We’ll be able to maintain quality control of all material that goes onto the website through the approval process within the MSL content management area. We want to ensure that all content posted is relevant, useful, of a high quality and follows our branding guidelines so that students really benefit from their representatives’ work. Work is also now underway on a Student Voice Forum in collaboration with the University which will be hosted on the UCLan SU website."

 
Transforming the RHUL Students’ Union Advice Centre – from student voice to student champions

March 2021 - From using a shared, university-owned ticketing system, to driving a digital communications strategy, managing a 250% increase in cases and growing the team during a pandemic, the Advice Centre at the Royal Holloway University London Students’ Union has come far in the two years since it implemented MSL’s Student Case Manager system.

 
Plymouth University Students' Union launches their new Volunteering & Recognition showcase

Volunteering at University of Plymouth Students’ Union has always been a popular activity, with lots of opportunities from a wide variety of charity and community based organisations offering fantastic roles for students to learn new skills and discover their hidden talents. As the pandemic took hold in 2020, the UPSU web team accelerated their roll out of a revamp to the volunteering area to create a new Volunteering & Recognition showcase using MSL Volunteering & Employability.

 
CASE STUDY: Harper Adams Students’ Union expands services with new digital strategy supported by MSL

"Harper Adams Students' Union has typically been a very events and commercial services driven organisation, with expectations of the SU to only provide events and balls for our members. Over the next three years, developing our student voice structures and programmes will be our key priority. Unlocking the potential of MSL will allow our small union to push the boundaries at Harper Adams and really engage and support our students."

 
BLOG: Brighton SU gets even more from surveys with some creative thinking

March 2017 - Sam Medhurst, Web Developer & Digital Platform Coordinator at University of Brighton Students' Union shares a student engagement project which made use of core MSL functionality to great effect. After the whirlwind that is Freshers was over, the Brighton Students' Union Marketing and Communications department huddled together to decide on the content we wanted to create to maintain digital engagement over the Christmas period.

 
University College Birmingham Guild to use MSL System® to support expanding student services

May 2019 - University College Birmingham Guild of Students will underpin its growing service provision for student members with the MSL System®. The new membership management system will provide the Guild with a new website, student groups resources, integrated online elections and the StudentLink® app.

 
City of Glasgow College Students’ Association engages with more students using the MSL System

25th March 2019 - City of Glasgow College Students’ Association has implemented the MSL System® to increase opportunities to reach more of its members. The new online facility includes a website, clubs and societies resources, events and ticketing, student voice tools and integrated elections.

 
MONSU Peninsula chooses the MSL System to support its student engagement activities

MONSU Peninsula – the students’ union for the Peninsula campus of Monash University – will use the MSL System® to support its primary objective of enhancing the university experience of their student members through events, services and support. The Students’ Union new membership management system will include a website, the StudentLink® app, volunteering and employability resources, online elections and venue management.

 
Mary I Students’ Union chooses the MSL System to support digital engagement strategy
Mary I Students' Union logo

27th November 2018 - Mary I Students’ Union chose to implement the MSL System over summer 2018 in its drive to provide support, advice and representation for its members. The Students’ Union now has a new website, clubs and societies resources, email messaging, student voice facilities and events and ticketing tools to encourage student participation in extra-curricular activities.

 
Chester Students’ Union works with MSL on new membership management syste

6th April 2018 - Chester Students’ Union has implemented the MSL System which provides its website, online elections facility, advice and advocacy management system. The new membership management system supports over 17,000 students on the university’s Warrington and Chester campuses with digital engagement, clubs and societies tools, messaging, community and feedback resources.

 
University of Chester supports student volunteering with MSL

The University of Chester’s volunteering service has chosen MSL’s Volunteering and Employability System to support its drive to encourage more students to develop their career skills, improve their CV and to give something back to their community through volunteering.

 
Aston Students’ Union chooses MSL to help support their 12,000 members

10th August 2015 - Aston Students’ Union has selected Membership Solutions Ltd (MSL) to design and implement its new website and complete membership management system, further strengthening their relationship established in 2014 with the Union’s use of the MSL online elections platform

 
Keele Students’ Union Volunteering making a difference

KeeleSU Volunteering aims to provide diverse volunteering experiences to students during their time at Keele University, supporting their volunteers as they make a difference both on and off campus. But with more and more students registering to volunteer each year, their old system had become unsustainable. The Volunteering team chose to implement MSL Volunteering & Employability primarily to cut down on the amount of admin they had to carry out and, in doing so, now have a solution which has h

 
MSL to supply Coventry University Students’ Union with new membership system

21st June 2016 - Coventry University Students’ Union has chosen Membership Solutions Ltd to supply their new membership management system together with Elections and Volunteering modules to enhance their student engagement activities.

 
Bishop Grosseteste Students’ Union selects new membership system from MSL

25th July 2016 - MSL is delighted that Bishop Grosseteste Students’ Union has chosen to replace their membership management platform with the MSL System®. The new system will incorporate website, clubs and societies resources, messaging and online elections to support the Union’s primary objectives of promoting student welfare and providing social, cultural, sporting and recreational activities for those members.

 
Membership Management

End-to-end student engagement from websites and online shopping to clubs, societies and wellbeing services

 
Arts Students’ Union builds communities with the MSL System
Arts Students' Union home page image navigation

September 2021 - Arts Students’ Union is the focal point of support and activities for students at the six constituent colleges of University of the Arts London (UAL). The Union provides participation opportunities through sports clubs, societies, the Arts Programme and representation through the elected officers, council and course reps. So when the Union looked at ways to encourage greater participation in activities, elections was the first area reviewed - with the support of the team at MSL.

 
University College Cork Students' Union

UCC Students' Union implements MSL Elections and sees a 38% increase in voter turn out in 2021!

 
ANU Students' Association forges ahead with a digital-first engagement strategy

March 2021 - The Australian National University Students’ Association first chose the MSL System to underpin its burgeoning digital engagement requirements. The digital transformation had started back in 2016 when MSL Elections was used to run online voting for the first time - a move which resulted in the highest number of votes placed and posts filled for five years. Encouraged by their members’ enthusiasm for participating online, the decision was made to implement the core MSL System.

 
Transforming your student engagement

UCLan Students' Union launches a new digital user experience with the MSL System

 
MSL's top tips: Getting ready for Welcome Week

With Welcome Week just around the corner, to accompany our "Getting ready for Welcome Week" online training sessions taking place w/c 16th August, we've created some top tips to help you prepare.

 
Secure, flexible online voting
Group of students standing in a row against a wall

WEB TOUR! 17 Nov @ 12:00 (GMT) - run engaging & secure online elections

 
2018.6.1 (Mon 04 Jun 2018)

This release includes the Bulk Refund and Message Centre Stats roadmap items.

 
ANUSA and PARSA choose the MSL System for digital engagement

13th January 2017 - The Australian National University Students’ Association and the Postgraduate and Research Students' Association have selected the MSL System to support their growing digital membership management requirements. The new system will provide new websites, clubs and societies tools, messaging, e-commerce and community resources for both associations as well as a shared online elections platform.

 
University College Cork Students’ Union celebrates the successful move to online elections
University College  Cork Students' Union exec for 2021 22

July 2020 - ''The service provided by MSL for the 2021 Students' Union Elections was fantastic. It made voting simple and accessible to many students who otherwise would not have cast a vote. A digital tool like this has great potential for increasing participation in democratic processes, something which is central to us here in UCC Students' Union" - Asha Woodhouse, President, UCC Students' Union

 
Volunteering + Skills = Employability!

WEB TOUR! 22nd Nov @ 12:00 (GMT) - transforming your Volunteering & Skills programme

 
Monash Student Association

Monash Student Association has chosen the core MSL System to enhance its student support and engagement activities

 
ANU Students’ Association makes the move to digital engagement with MSL System

In August 2016, the Australian National University Students’ Association ran their Student Representative Council and National Union of Students’ Delegates elections completely online for the first time. The Association utilised Membership Solutions Ltd’s elections module which enabled the elections process to be managed through the Association’s own elections website. The move to digital resulted in the highest number of votes placed and posts filled for some five years.

 
MSL's top tips: Helping you prepare for the events fun to come!
MSL Events Top Tips

It's less than a month until results day and only a matter of weeks before we're in the middle of your welcome week preparations. MSL is on hand to provide guidance and support with any queries you might have; here are some of our top tips to help you prepare for your events.

 
Supporting your student clubs & societies
Student Group Finances banner image

ARTICLE: Keele Students' Union supports participation with Student Group Finances

 
v7.82 - 24 Feb 2016

This release contains improvements to AdminWeb, Events, Messaging, POS, Profile and Community, Volunteering, Voting, Website

 
SU21 Digital (12-16 July) - the digital learning event for SU staff & officers
SU21 Digital conference logo

We were proud to sponsor SU21 Digital - the digital learning event for Students’ Union staff and officers. You can watch back our session with UCLan Students' Union: Review, Reimagine and Revamp the student experience....

 
Helping your advice team do more for students

See how Royal Holloway SU transformed their advice team into student champions!

 
MSL Attendance
Image of female students sitting socially distanced

Securely and safely maintain staff and visitor records to your premises

 
Monash Student Association boosts engagement with a new digital home for student clubs
Monash Student Association logo in black

June 2021 - "MSL has provided MSA a platform to engage and interact with students whilst developing the student Office Bearers skills. At current stage, we have more than 20,000 memberships and the list continues to grow as we continue to deliver and improve our services in this challenging time." - Sylvia Francisca, Finance Director, Monash Student Association

 
MSL Big Day Out 2020

Bringing together the MSL community at venues around the UK & Ireland in 2020

 
Version 6.4.323

A summary of the changes in version 6.4.323

 
MSL's top tips: Six ways to make it easier for your members to buy from you
MSL Ecommerce Top Tips

Ahead of a hopeful return to more normal campus life, here are six ways you could improve your purchase process for your members - for both face-to-face and online sales to make buying from you a little easier.

 
Version 7.20

We’re updating all sites over the next couple of days. There’s plenty in this release, including lots of improvements to Memberships Admin, and additions to the Jobs and Voting modules.

 
MSL's top tips: Six more features to help you manage your Student Groups
MSL Student Groups Top Tips

Need more ideas to help manage your Student Groups? After the popularity of our last "top tips" post, here are some more ideas to help you manage your Student Groups, and make your members' experiences with joining your Sports Clubs and Societies easier!

 
Version 6.4.329

A summary of the changes in version 6.4.329

 
MSL's (virtual) Big Day Out - bite-size student engagement!
MSL's Virtual Big Day Out banner with a cartoon car travelling along a road.

May 2021 - The MSL Big Day Out brought together awesome speakers, shared ideas and inspiring discussions all about student engagement and the student experience in this ever-changing environment.

 
Version 6.4.334

A summary of the changes in version 6.4.334

 
MSL's top tips: Six features to help you manage your Student Groups
MSL Student Groups Top Tips

Need ideas to help manage your Student Groups? Look no further.

 
Version 6.5.346

A summary of the changes in version 6.5.346

 
Harper Adams Students' Union - a digital transformation to support staff and students

April 2021 - Harper Adams Students’ Union has taken advantage of the MSL System® for the past three years, broadening its service provision and digitising many of its processes to keep pace with the changing demands of members. The MSL System has helped the Union deliver impactful Student Voice campaigns, hugely popular digital engagement programmes and utilise the data it now has at its fingertips to shape the next five-year’s ambitious development strategy.

 
Version 6.5.349

A summary of the changes in version 6.5.349

 
UCLan Students’ Union launches a new digital user experience with MSL’s support
UCLan society page student content example

April 2021 - UCLan Students’ Union has always tried to offer lots of different ways to engage with their students as a union providing services and support to members on separate campuses in Preston and Burnley in Lancashire. Whilst digital engagement has been an integral part of the overall communications strategy, it wasn’t until the Union embarked upon user experience research in 2020 that they understood exactly what their students were looking for from the union’s website.

 
Version 6.5.352

A summary of the changes in version 6.5.352

 
ANU Students' Association forges ahead with a digital-first engagement strategy
ANUSA home page banner for clubs

March 2021 - The Australian National University Students’ Association first chose the MSL System to underpin its burgeoning digital engagement requirements. The digital transformation had started back in 2016 when MSL Elections was used to run online voting for the first time - a move which resulted in the highest number of votes placed and posts filled for five years. Encouraged by their members’ enthusiasm for participating online, the decision was made to implement the core MSL System.

 
Version 6.5.356

A summary of the changes in version 6.5.356

 
Heriot-Watt University Dubai Student Council launches first website for students in the UAE
Heriot-Watt Dubai Student Council website home page banner

March 2021 - In 2020, the Heriot-Watt University Dubai Student Council chose to launch their brand new digital presence with MSL, the largest provider of digital student engagement solutions in the UK, Australia and Ireland.

“The new website and our digital resources puts us at the forefront of student engagement across the UAE and reinforces the importance of ensuring students have a positive student experience alongside the studies.” - Soehl Abraham, Student President

 
Version 6.5.358

A summary of the changes in version 6.5.358

 
Transforming the RHUL Students’ Union Advice Centre – from student voice to student champions
RHUL Students' Union advice centre hub on their website

March 2021 - From using a shared, university-owned ticketing system, to driving a digital communications strategy, managing a 250% increase in cases and growing the team during a pandemic, the Advice Centre at the Royal Holloway University London Students’ Union has come far in the two years since it implemented MSL’s Student Case Manager system.

 
Version 6.6.366

A summary of the changes in version 6.6.366

 
Plymouth University Students' Union launches their new Volunteering & Recognition showcase

Feb 2021 - Volunteering at University of Plymouth Students’ Union has always been a popular activity, with lots of opportunities from a wide variety of charity and community based organisations offering fantastic roles for students to learn new skills and discover their hidden talents. As the pandemic took hold in 2020, the UPSU web team accelerated their roll out of a revamp to the volunteering area to create a new Volunteering & Recognition showcase using MSL Volunteering & Employability.

 
Version 6.6.382

A summary of the changes in version 6.6.382

 
A warm welcome to the MSL Community
Logos of students' unions, guilds and associations joining the MSL community in 2020-21

January 2021 - We're delighted to have welcomed so many new members to our MSL Community in the last few months. Look out for some great news stories and case studies of how these organisations are making digital engagement really work for them.

 
Version 6.6.386

A summary of the changes in version 6.6.386

 
MSL's festive farewell to 2020
Picture of the MSL team feeling festive online

Sending our best wishes to the fabulous MSL Community...

 
Version 6.6.393

A summary of the changes in version 6.6.393

 
Virtual Christmas Fairs to celebrate and support your talented students
Heriot-Watt Students' Union online Christmas Fair

BLOG - December 2020: Tis the season to be jolly and we know how hard our MSL community is working to get students and staff into the festive spirit, even as students start to head for home. We’re especially delighted to see Christmas Fairs going ahead – virtually, of course – giving a welcome opportunity for talented students to sell their products over the festive period. Read how our creative clients are using resources in their MSL System to build attractive and engaging fairs...

 
Version 6.6.405

A summary of the changes in version 6.6.405

 
Version 6.6.414

A summary of the changes in version 6.6.414

 
Updates, improvements and great new features for your MSL System
Schematic of ideas and data falling into a funnel

Autumn 2020 release round-up: Our hard working development team was especially busy over the summer so we are pleased to bring you details of some of the newer features and improvements released over the last few months which you may have missed. Many of our developments are driven by the MSL community and so we're always excited to release new features that have been requested by our clients and their teams.

 
Version 6.6.429

A summary of the changes in version 6.6.429

 
Cambridge Students’ Union implements the MSL System™ to deliver new digital services
Cambridge Students' Union logo

October 2020 - Cambridge Students’ Union has implemented the core MSL System together with online Elections and Referenda and Student Group Finances to provide a range of digital engagement services to members. The newly merged under- and post-graduate organisations will offer access to clubs and societies resources, ticketing, feedback and online community tools and online voting through its new website

 
Version 6.6.440

A summary of the changes in version 6.6.440

 
MSL works with AbilityNet on accessibility

Sept 2020 - MSL has recently completed an accessibility review with AbilityNet to ensure our website design components help clients to create accessible websites for all their users. Read about the review process, the insights we gained and how we're using the findings to inform our product roadmap.

 
Version 6.6.446

A summary of the changes in version 6.6.446

 
MSL 2020: You've Got This! - Guest speakers for August
MSL 2020: You've Got This! branding image

August 2020 - The MSL 2020: You've Got This! series of briefings, training, knowledge exchange and community events has been shaped by the MSL community. We were delighted to welcome colleagues from the wider SU community to join in the discussion with three fantastic guest speakers in August. Digital transformation, student societies and representation at this time of unprecedented challenges and uncertainty were all on the agenda and each session is now available to view.

 
Version 6.6.463

A summary of the changes in version 6.6.463

 
MSL 2020: You've Got This!
MSL 2020: You've Got This! branding image

June 2020 - The student engagement and participation challenges we're facing are unprecedented. Plans change almost on a daily basis and we know that everyone in the SU community is looking to each other for ideas and support as we approach the start of a new academic year that will be like no other.

 
Version 6.7.525

A summary of the changes in Release 6.7.525

 
Version 6.7.540

A summary of the changes in Release 6.7.540

 
MSL Statement - Coronavirus (COVID 19)

March 2020 - In light of the developing health crisis, we would like to share some important information with you. Our focus remains on “business as usual” and providing an uninterrupted service to you, our valued customers, whilst remaining diligent and responsive to government recommendations and guidance to protect the health and well-being of the MSL team.

 
Version 6.7.547

A summary of the changes in Release 6.7.547

 
Version 6.7.557

A summary of the changes in Version 6.7.557

 
Secret Life of Students
WONKE text logo

We're sorry to advise that MSL will no longer be attending the Secret Life of Students, WONKHE’s annual student experience. However, the conference sessions will still be going ahead with live streaming available and we are sure the WONKHE team will deliver fantastic content with great speakers at this difficult time. We look forward to working with WONKHE at future events.

 
Version 6.7.571

A summary of the changes in Version 6.7.571

 
We love our new animation - what do you think?

12th February 2020 - If you've been to one of the MSL Big Days Out (Birmingham and Glasgow so far...) you'll have already seen our fabulous new animation up on the big screen, telling all you need to know about what it is we do here at MSL Towers. Not seen it yet? Here's your chance.....

 
Version 6.7.576

A summary of the changes in Version 6.7.576

 
MSL UPDATE - Join MSL's Big Day Out, read the latest dev blog + more training opportunities

November 2019 - We are very excited to bring you news of the MSL Big Day Out which will see us touring the UK and Ireland from January to April, bringing the MSL community together in regional user groups. We are in the planning stages now but more details of dates and locations are in this edition of the newsletter.

 
Version 6.7.584

A summary of the changes in Version 6.7.584

 
BLOG: Improving your online user experience
Graphic representing students working and accessing online info

20th November 2019 - Instant access to everything, at any time, no matter what it is – that’s the mantra by which your student members live; from travel information to fast food, gig tickets to current affairs. Your website is a hub of information and opportunities to participate that many students rely upon to support their university and social lives - and so they expect that same feeling of immediacy from your site as they get from ASOS and Amazon.

 
Version 6.8.592

A summary of the changes in Version 6.8.592

 
BLOG: MSL on the road - Australia Sept/Oct 2019
Image of Australia with flag

23rd October 2019 - MSL was delighted to see so many of our Australian clients and new contacts recently on a whistle-stop tour of Melbourne, Sydney, Canberra and Brisbane. Here we share a few images of the great campuses we visited.

 
Version 6.8.598

A summary of the changes in Version 6.8.598

 
CASE STUDY: Heriot-Watt Student Union increases participation at Freshers Fair
Heriot-Watt Student Union logo

October 2019 - For the 2019-20 academic year, Heriot-Watt Student Union chose to run Freshers Fair completely within their MSL System, digitising the joining process and providing a seamless experience for societies and new members. With 58 societies welcoming 664 students to the Fair, nearly 3000 new memberships were generated in total through the Fair and the Freshers web pages.

 
Version 6.8.606

A summary of the changes in Version 6.8.606

 
Queensland University of Technology Guild to use the MSL System to help support its 50,000 members
Queensland University of Technology Guild logo

8th October 2019 - Queensland University of Technology Guild (QUT Guild) will implement the MSL System as part of its drive to ensure all of its student members have unlimited access to the Guild’s services. The Guild will make use of the core MSL System which includes events, clubs and feedback resources, plus online Elections, Volunteering Student Group Finances, Grant Applications, the StudentLink app and Student Case Manager.

 
Version 6.8.616

A summary of the changes in Version 6.8.616

 
BLOG: Speeding up access to your events with one simple change
Lots of young people together cartoon

9th October 2019 - Everyone is getting into the swing of the new year and we guess all those shy freshers have thrown away their inhibitions and are queuing up for every event and club night going. To help you manage the logistics of large numbers of 18 to 25 year olds turning up en masse to your venues, we’ve made a change to MSL Door Entry & Venues which reduces the time it takes to redeem tickets on the door.

 
Version 6.8.643

A summary of the changes in Version 6.8.643

 
BLOG: Getting more of your people doing more of the things they need to

1st October 2019 - A new academic year invariably means new staff members, new roles, new tasks and lots of things that need to be done right now to support your members as they settle into the new academic year. This post looks at development work we've done to help simplify the process of assigning permissions and get your team working as quickly as possible.

 
Version 6.8.652

A summary of the changes in Version 6.8.652

 
MSL update: digital strategy case study, training and our new development blog
Image of Gary Bryant, MSL Chief Exective

18th September 2019 - New MSL Chief Executive, Gary Bryant, introduces this issue of our news update which includes: an insight into the digital transformation of long-standing MSL member, Harper Adams SU; the first in our new blog development blog series; and topical training and support ideas to see you and your team into the next academic year!

 
Version 6.8.693

This is a summary of the changes in version 6.8.693, released on 18 March 2009.

This includes release notes for version 6.8.659, which was a limited release.

 
BLOG: 3 things MSL is doing to future-proof the MSL System
Cartoon image of data sources collated into one database

6th September 2019 - We’re sure you appreciate the role data plays within the MSL System; you work with data every day and it drives every decision made in your organisation. But just in case you were in any doubt, data also underpins everything that the MSL System does for you. Read about one of the most important projects in MSL's history and the benefits it will bring...

 
Version 6.8.697

This is a summary of changes in version 6.8.697, released on 2nd April 2009.

This release includes significant updates to the Jobs module and the Shop admin tools. Also the Election Count application can now export ballot data in OpenSTV's BLT format.

 
MSL update: top tips for tasks this week, training days and an SU success story
Freshers banner image

24th July 2019 - Campus is buzzing with smartly dressed parents, friends and family and the ocassional roar can be heard from the graduation ceremonies taking place this week. So we know that it's only a matter of weeks before we're in the middle of your Freshers preparations and the excitement that surrounds Results Day. The MSL team is on hand to provide guidance and help with all those annual tasks that will be coming around again soon and Knowledge Base support is just a click away!

 
Version 6.8.707

This is a minor update which fixes a few issues reported since last week's release.

 
Keele University Students’ Union supports student group communities with Student Group Finances
Group of young women in a team

March 2021 - Since Keele Students' Union implemented MSL's Student Group Finances system, over £400,000 worth of expenses and money requests has been processed completely online for over 200 events and activities, saving 20+ hours per week of SU staff time.

 
Version 6.81.735

This is a summary of the changes in version 6.81.735, due for release on Wednesday 17 June.

This release contains the page loading code improvements as detailed in this article, as well as a number of other fixes.

 
MSL update - we welcome our new Chief Executive + new summer training schedule
NUS Trade Show logo

2nd July 2019 - This month, we welcome Gary Bryant to the MSL team - he joins as our new Chief Executive and will be meeting many of you over the coming weeks and months. If you plan to be at this week's NUS Trade Show, you can meet Gary then as he will be in attendance on our stand B76.

 
Version 6.81.736

A few more items have been included with today's 6.81 release.

 
University of Cumbria Students’ Union to support clubs and societies with Student Group Finances
University of Cumbria Students' Union logo

18th June 2019 - The University of Cumbria Students’ Union will use MSL's Student Group Finances system to improve the support services provided to its clubs and societies. With a growing number of student-led groups the Union has recognised the need to streamline their finance processes for committees and so encourage more activities and participation. Student Group Finances will support this initiative by enabling finance requests to be quickly and easily carried out online.

 
Version 6.82.744

This is a summary of the changes in version 6.82.744, release date 15 July 2009.

This release features a number of improvements to the website, several bug fixes and some new customer-requested features.

 
MSL announces appointment of new Chief Executive
MSL logo

11th June 2019 - It is with great pleasure that MSL announces the appointment of Gary Bryant as our new Chief Executive.

 
Version 6.82.748

This is a summary of the changes in version 6.82.748, release date 23 July 2009.

This update includes some new features in the Messaging and Forum areas.

 
MSL update: summer training opportunities and new client news!
Volunteers image with MSL logo

June 2019 - Not that we want to worry anyone but you have started to plan for Freshers, haven't you? Your student members might be tripping off soon to enjoy a long summer break but we know that you'll just be getting started on plans for the busiest time of year. So we're pleased to bring you details of summer training sessions timed to get your team ready with a skills refresh and top tips to make the next few months go smoothly.

 
Version 6.82.759

This is a summary of the changes in version 6.82.759, due for release on Wednesday 12th August.

This update includes a number of improvements to the widget editing system, an update to handle NUS Extra 2009, and some new properties on the News List widget - as well as a number of other minor fixes.

 
Royal College of Art Students’ Union chooses the MSL System® to support cross-campus engagement
Royal College of Art Students' Union logo

3rd June 2019 - The Royal College of Art Students’ Union has chosen to work with Membership Solutions Ltd on a brand new website incorporating a student voice platform, club and society resources, online elections and StudentLink® app. The new membership management solution will help bring together students from the College’s three campuses in London.

 
Version 6.82.765

This is a summary of the changes in version 6.82.765, due for release on Thursday 17 September.

This release includes the ability for organisation admins to set up their own events, a Merge People feature for resolving incorrectly registered guest accounts, the inclusion of the transaction receipt text and collection information on the transaction confirmation page, and a number of fixes for reported problems.

 
CASE STUDY: Edinburgh University Sports Union achieves engagement goals with the MSL System®
University of Edinburgh Sports Union logo

May 2019 - Edinburgh University Sports’ Union (EUSU) joined the MSL community in 2016, following a search for the digital resources needed to support the diverse requirements of their clubs, members and recreational sport participants. Read how the MSL System® has helped EUSU grow club memberships, promote events, sell tickets and increase participation in non-BUCS sports by 90%.

 
Version 6.90.783

Version 6.90.783 is released on Friday 9 October.

This update includes a new Page Comments widget, several performance enhancements, and the ability to integrate with Shibboleth identity providers - this allows your users to use their University login details to access your site. Contact us for further information.

 
MSL update: news, features, release details plus a checklist you don't want to miss...
MSL logo with image of students celebrating at event

16th May 2019: The year is slipping by so quickly - spring has arrived, your students are preparing for exams and you're there as always to support them with advice, space to relax and, no doubt, a full calendar of events, parties and celebrations to look forward to. The MSL team has already seen a number of hugely successful ticketed events promoted on your websites and StudentLink® and we've enjoyed working with many of you to make sure everything goes smoothly.

 
Version 6.91.786

This is a summary of the changes in version 6.91.786 released on Wednesday 21 October.

This release includes several updates to the Referendum admin screens. There are some changes to the Event list, event calendar and news list widgets - these now show members/admins only items even when child organisations' items are included.
There are also a number of bug fixes.

 
Version 6.92.802

Summary of the changes in version 6.92.802, published on Wednesday 16 Dec 2009.

 
Version 6.93.813

A summary of the changes in version 6.93.813, released on Thursday 28 Jan.

 
Version 6.94.827

This is a summary of the changes in version 6.94.827, released on Thursday 4 March 2010.

As well as a few enhancements and fixes, this release includes support for SMS messaging and enables international characters in email message subject and body.

 
City of Glasgow College Students’ Association engages with more students using the MSL System

25th March 2019 - City of Glasgow College Students’ Association has implemented the MSL System® to increase opportunities to reach more of its members. The new online facility includes a website, clubs and societies resources, events and ticketing, student voice tools and integrated elections.

 
Version 7.12

Latest update ready for release.

 
Version 7.40

We're rolling the latest update out over the next couple of days. Many improvements to elections & surveys!

 
MONSU Peninsula chooses the MSL System to support its student engagement activities
MONSU Peninsula logo

24th January 2019 - MONSU Peninsula, the students’ union for the Peninsula campus of Monash University, will use the MSL System® to support its primary objective of enhancing the university experience of their student members through events, services and support. The Students’ Union new membership management system will include a website, the StudentLink® app, volunteering and employability resources, online elections and venue management.

 
Version 7.30

This update went live back in November, and we're just filling in the blanks...

 
Version 7.21

We'll be updating all sites over the next day or so. There are a couple of new features in this release but it is mainly to fix bugs that have cropped up since the last update.

 
Mary I Students’ Union chooses the MSL System to support digital engagement strategy
Mary I Students' Union logo

27th November 2018 - Mary I Students’ Union chose to implement the MSL System over summer 2018 in its drive to provide support, advice and representation for its members. The Students’ Union now has a new website, clubs and societies resources, email messaging, student voice facilities and events and ticketing tools to encourage student participation in extra-curricular activities.

 
ECU Student Guild celebrates the success of its first online senate election with support from MSL
ECU Student Guild logo

22nd November 2018 - Edith Cowan University Student Guild celebrated the results from their first fully online election following its decision to use MSL’s election system as part of their drive to promote the interests of their members. The Guild encourages as many students as possible to positively contribute to a vibrant, active and effective organisation, evidenced by the turnout of voters in this year’s October elections.

 
Version 7.13

We’ll be updating all sites during the course of this week.

The latest update includes improvements to the Seating Plan, new options for Product Customisations, and a number of additions to reports. There are also two new widgets – Voter Popup and Tag Cloud - and various other improvements and fixes to the site and the applications.

This is also the first official release of the touch screen enabled Polling Station application – thanks to those who’ve been trialling this.

 
Are you ready for Freshers?
Freshers banner

24th August 2018 - Still got loads to do for Freshers' Week?  Need some tips and advice? Look no further than our Freshers' Top Tips infographic.  Your very own cut out and keep 10 step plan.

 
Maynooth Students’ Union chooses a new student engagement platform from MSL
Maynooth Students' Union logo

31st July 2018 - Maynooth Students’ Union is to implement the MSL System with dual language support, online elections and StudentLink to support their ethos of an inclusive student experience across campus. The solution also includes a new website, student voice resources, clubs and societies tools and ecommerce facilities. Maynooth SU joins four other Students’ Unions in the Irish Republic using the MSL System for their digital membership management.

 
Leicester Students’ Union moves to MSL System to support student engagement plans
Leicester Students' Union logo

11th June 2018 - University of Leicester Students’ Union has chosen to move their digital engagement activities to the MSL System, implementing a solution which incorporates core membership management features including website, online elections, a volunteering platform, student group finances tools and StudentLink.

 
MSL is officially certified as compliant with the Payment Card Industry Data Security Standards
Data security banner image

8th June 2018 - MSL is officially certified by an independent assessor as compliant with the Payment Card Industry Data Security Standards PCI DSS v3.2 for Service Providers.

 
MSL update: we welcome the summer with events and a new look team
Cartoon sunshine image

June 2018 - As exam fever begins to abate and ball tickets go on sale, it can only mean one thing - Freshers is just around the corner! No, we can't believe it either but we're looking forward to a summer of helping you get ready for arguably the most exciting time of year for your teams and your brand new student members.

 
Heriot-Watt University Student Union chooses MSL for its new membership management system
Heriot-Watt University Student Union logo

30th May 2018 -Heriot-Watt University Student Union will implement MSL’s core membership management system, online elections and volunteering modules to support its strategic goal of building a strong global student community. The MSL System will also provide the Student Union with a new website, clubs and societies resources and student voice tools to engage with its members in Edinburgh, Galashiels and Orkney as well as Heriot-Watt students in Dubai and Malaysia.

 
Aston University supports three advice services with MSL Student Case Manager
Aston University Logo

13th April 2018 - Aston University has chosen to update their advice services software with Student Case Manager from Membership Solutions Ltd. The new solution will be implemented within The Hub advice service, Counselling Service and Critical Incidents team, providing options for support to 16,000+ students.

 
University of Suffolk Students’ Union plans growth around a new digital engagement platform from
University of Suffolk Students' Union logo

11th April 2018 - The University of Suffolk Students’ Union is working with Membership Solutions Ltd on a new membership management system to support their student engagement objectives and the university’s growth plans. The solution will comprise a new website, mobile app, online elections, clubs and societies resources and student voice facilities.

 
Chester Students’ Union implements MSL System
Chester Students' Union logo

April 2018 - Chester Students’ Union implemented the MSL System to provide its website, online elections facility, advice and advocacy management system. The new membership management system was chosen to support over 17,000 students on the university’s Warrington and Chester campuses with digital engagement, clubs and societies tools, messaging, community and feedback resources.

 
MSL update: Your early spring news and events
Group of students standing together

23rd March 2018 - With the dust starting to settle from elections excitement, we've been delighted to hear that so many of you experienced your best voter turnouts, making use of real-time stats and voting on the App to keep engagement up and encourage members to get involved. Well done to everyone who works so hard at this time of year and congratulations to your new officer teams!

 
The University of Dundee and its Students’ Association choose MSL Elections
University of Dundee and DUSA logos

The University of Dundee and Dundee University Students’ Association (DUSA) have selected Membership Solutions Ltd’s online elections system to support their staff and Students’ Association elections. The new digital solution will ensure all staff and students at the university can stay informed about and take part in key elections.

 
March 2018 GDPR news
GDPR icon image

16th March 2018 - This update links to the ICO's comprehensive information on the six available lawful bases for processing data (legal reason and legitimate interest being particularly relevant).

 
MSL's final, seasonal round up of news for 2017
Snowy scene

12th December 2017 - The Christmas wind down might have started already for your students but we that know for their students' union the focus continues on all the member engagement, commercial, academic representation and democratic activities that make your organisation such an important part of your members' time at university. We're proud to support you all with your day-to-day activities and would like to share a final round up of our latest news, developments and events.

 
Ulster University Students’ Union chooses the MSL System to support student engagement
Ulster University Students' Union logo

6th December 2017 - Ulster University Students’ Union has chosen to implement a range of digital solutions from Membership Solutions Ltd to support their student engagement objectives. The Union has used MSL Elections to run successful elections since 2014 and will now add a new website, clubs and societies tools, volunteering, door entry and venue management platforms to their online membership management tools.

 
GDPR compliance update
GDPR icon image

October 2017 - Keep up-to-date with MSL's news and updates on GDPR, helping you to stay informed and assist with your preparation for GDPR compliance.

 
Summer news #2 - MSL User Group, GDPR and Training opportunities
Brighton beach huts at Comms by the Coast even

July 2017 - With so much exciting/important/engaging stuff going on this summer, we've filled another newsletter with goodies - and many of the following items need your input! We're gearing up to attend Comms By The Coast on the 3rd and 4th August, hosted by the lovely people at Sussex Students' Union. We will see you at the MSL User Group on the 4th, won't we?

 
CASE STUDY: Goodenough College's unique student engagement resources
Goodenough College logo

July 2017 - “Adopting MSL for our student intranet has been pain free... bespoke elements have been delivered on time. Although the directory search and user profiles are bespoke to us I am sure they would be of use to many other membership based organisations." Caroline Persaud, Registrar, Goodenough College

 
University of Strathclyde Students’ Association chooses the MSL System to support student engagement
University of Strathclyde Students' Association

July 2017 - " Our aim is to keep the student community connected and up-to-date with what is happening in and around their campus and the new website affords us the opportunity to do this on a channel we are sure students will embrace." Calvin Hepburn, President, University of Strathclyde Students’ Association

 
University of Chester supports student volunteering with MSL
Chester University logo

July 2017 - “... utilising the MSL Volunteering module... is an extremely exciting development which will further enhance the experience of student volunteers and encourage further students to get involved in volunteering in the community.” Dr Sean Dunkin, Director of Student Futures

 
Feeling the heat? Kick back with MSL's cool summer news round-up
News word image

June 2017 - MSL Towers has been enjoying the summer weather and, whilst the call of a refreshing drink at the Dirty Duck is strong, the MSL team is staying put not least because we've had such a busy spring and early summer. We're working on a number of new client implementations (watch out for news on who else has joined our happy band of MSLers), the modernisation programme continues to gather pace and Student Group Finances has proven to be very popular.

 
University of Westminster Students’ Union chooses MSL System for digital engagement
Westminster Students' Union logo

April 2017 - "The integration, professionalism and advice from the MSL team has been outstanding and we’re looking forward to providing a great experience for our students.” Jon May, Communications Manager, University of Westminster Students’ Union

 
Easter news, offers and ideas for the summer
Image of Easter daffodils

April 2017 - British Summer Time has arrived and that can only mean one thing.... you're planning for results day and all the things you need to have ready to showcase what a great student experience looks like.  We have tips and offers to get your website looking its best and another of our popular web briefings lined up to get your team raring to go.

 
BLOG: Brighton SU gets even more from surveys with some creative thinking
Brighton Students' Union logo

March 2017: Sam Medhurst, Web Developer & Digital Platform Coordinator at University of Brighton Students' Union shares a student engagement project which made use of core MSL functionality to great effect.

 
Highlands and Islands Students’ Association chooses the MSL System to run elections
Highlands & Islands Students' Association

February 2017 - "The role of our officers is vitally important in supporting and improving the lives of students at UHI.  We are therefore very excited to be using MSL and their online elections as this will help us promote the opportunities that being a HISA officer presents as well as encourage more of our students to participate in democracy." Graeme Kirkpatrick, Chief Executive, HISA

 
Sheffield Hallam University Sports to manage all sports clubs with the MSL System
Sheffield Hallam University logo

20th February 2017 - “The MSL System will allow us to maintain the strong working partnership we have developed with the clubs over the past 12 months.” Richard McGloin, Director of Commercial Services , Sheffield Hallam University

 
BLOG: Promote your MSL App - a 10 step checklist
App promotion icon

16th February 2017 - Looking for some fresh ideas to promote your MSL App? Still considering the benefits (there are so many!) of giving your students an App full of engagement opportunities? The MSL Top 10 countdown of promotional ideas for your MSL App will help you reach more of your members on the move.

 
Australian National University’s students’ associations choose MSL to support digital engagement
ANUSA and PARSA logos

13th January 2017 - The Australian National University Students’ Association and the Postgraduate and Research Students' Association have selected the MSL System to support their growing digital membership management requirements. The new system will provide new websites, clubs and societies tools, messaging, e-commerce and community resources for both associations as well as a shared online elections platform.

 
MSL's final round-up of news and events for 2016
Season's greetings from MSL image

December 2016 - As 2016 draws to a close, the team at MSL is still a busy bunch which is why we've squeezed in one last round-up of our news before everyone in the MSL community goes off for their well-deserved breaks. We bring you details of more developments to the MSL System, a heads-up for a hotly anticipated new feature on the App and a warm welcome to another new client to MSL.

 
University of Limerick Students’ Union chooses MSL for new online elections system
University of Limerick Students' Union

1st December 2016 - “I am looking forward to working with MSL to deliver a reliable, secure and easy to use voting platform for UL students in the upcoming elections.” Liz Gabbett, Democracy Development Manager, University of Limerick Students’ Union

 
The MSL winter news bonanza - updates, training and news from your community
Winter woolly hat image

November 2016 - It's never too early to be prepared.... Our winter missive has lots to help you prepare including details of December's Refreshers web briefing and January's Elections training, featuring not one, but two ways to get your team up-to-speed on all things voting related.  We also want you to share your knowledge and expertise via the hardware forum on MyMSL and we'd like to welcome UEA Students' Union who are already doing amazing things with their new MSL System.

 
CASE STUDY - ANU Students’ Association makes the move to digital engagement with MSL System
Australia National University Students' Association logo

Sept 2016 - "Looking towards the future, we are excited to see how we can leverage MSL to enhance our engagement with the student body, not only for elections but throughout the entire year.” Benjamin Gill, President, ANU Students’ Association

 
UEA Students’ Union moves its digital engagement forward with the MSL System
UEA Students' Union logo

23rd September 2016 - “Our digital capacity is a crucial component of our overall transformation strategy - we just can't realize our ambitions for education or students without it. So when we reviewed this area last year we set out to find a partner that could inspire confidence - faster moving, more straightforward to do business with and more understanding of what goes on in SUs than our previous provider. MSL fits that bill.” Jim Dickinson, Chief Executive, UEA Students’ Union

 
Summer newsletter part deux - PLUS tell us about your digital successes
Image of cartoon sun

September 2016 - OK, so we know summer is officially over but the promise of a mini-heatwave this week means we're clinging onto the flip-flops and shorts for as long as possible.  We've had so much good stuff to share with you over the summer months, we're pleased to bring you a final round-up of our news and want to ask you to share some of your successes from the last year.

 
BLOG: Top Tips for a Fantastic Freshers' Week
Freshers' Week Top Tips banner image

Still got loads to do for Freshers' Week? Need some tips and advice? Look no further than our Freshers' Top Tips infographic. Your very own cut out and keep 10 step plan.

 
Updates, training and news from the MSL User Group
Newsletter text image

August 2016 - Summer may mean holidays to anyone who doesn't work in students' unions but to the MSL team and all of you out there getting ready for the new term and Freshers, we know the summer months are a time to put new ideas in place, refresh websites and get excited about bigger and better participation projects.

 
Bishop Grosseteste Students’ Union selects new membership system from MSL
Bishop Grosseteste Students' Union logo

25th July 2016 - Bishop Grosseteste Students’ Union has chosen to replace their membership management platform with a new system from Membership Solutions Ltd. The new system will incorporate website, clubs and societies resources, messaging and online elections to support the Union’s primary objectives of promoting student welfare and providing social, cultural, sporting and recreational activities for those members.

 
MSL to supply Coventry University Students’ Union with new membership system
Coventry University Students' Union logo

21st June 2016 - Coventry University Students’ Union has chosen Membership Solutions Ltd to supply their new membership management system together with Elections and Volunteering modules to enhance their student engagement activities.

 
Roehampton Students’ Union selects MSL to support digital student engagement
Roehampton Students' Union logo

6th July - Roehampton Students’ Union has chosen Membership Solutions Ltd to supply their new Membership Management system, including Elections and Volunteering modules, which will underpin the Union’s three main areas of activity - Student Life, Student Voice and Student Support.

 
Bangor Students’ Union selects The MSL System for comprehensive membership support
Bangor Students' Union logo

27th May 2016 - Bangor Students’ Union has chosen to work with MSL on the provision of a range of digital resources needed to support their student members across all their engagement activities, including elections, volunteering and student advice services.

 
Edinburgh University Sports Union selects The MSL System for membership support
Edinburgh Sports Union logo

18th May 2016 - Edinburgh University Sports Union (EUSU) has selected MSL to supply a membership management system, including new website and the MSL App, which will provide the digital resources needed to manage the diverse requirements of their clubs and members.

 
Re-development announcement, new services and great solutions from the MSL community

May 2016 - We're guessing there's one big thing on everyone's mind right now - Freshers. The opportunities this presents for engagement, doing business and of course celebrating achievements at the start of the student journey are huge so we hope that the following news, solutions and support activities will help your preparations.

 
CASE STUDY - MSL works with Advanced Exchequer to create bespoke student expenses app
One Advanced logo

April 2016 - Having worked with a restrictive and cumbersome financial management system for several years, the University of Nottingham Students’ Union (UoNSU) set out to upgrade to something that could automate processes and streamline workflow more easily.

 
Goodenough College chooses MSL’s digital membership management solution
Goodenough College logo

4th April 2016 - Goodenough College has recently selected Membership Solutions Ltd to implement their membership management solution - along with online elections, volunteering and a mobile app - which will support their member engagement and participation objectives over the next 3 years.

 
MSL UPDATE - Elections, Ideas, Volunteering and The App - all stuff you need to know about
Newspaper image

March 2016 - You're all busy with elections which can mean only one thing - summer term is nearly upon us. It's been great to see the real-time elections stats in use and initial feedback is that many of you have seen your best turnout in years.  You're obviously doing a great job engaging your students!

 
CASE STUDY - Keele Students’ Union Volunteering making a difference
KeeleSU Volunteering logo

KeeleSU Volunteering aims to provide diverse volunteering experiences to students during their time at Keele University, supporting their volunteers as they make a difference both on and off campus. But with more and more students registering to volunteer each year, their old system had become unsustainable.

 
University of Wolverhampton Students’ Union chooses to provide support with MSL Student Case Manager
University of Wolverhampton Students' Union

3rd March 2016 - University of Wolverhampton Students’ Union (UWSU) has chosen to upgrade its advice centre’s software by moving to the Student Case Manager module from Membership Solutions Ltd (MSL). Student Case Manager – developed by Iizuka Software – is designed specifically to manage the diverse academic and welfare issues faced by many students in tertiary education and to streamline the workload of their advisors.

 
New releases, new developments and new training opportunities - MSL's last newsletter of 2015
Festive news title

December 2015 - The end of Autumn term has crept up on us and we're looking forward to finishing off all those last minute jobs so we can enjoy the forthcoming festivities. With that in mind, we bring you our final round-up of news and events for 2015 along with our best wishes for an enjoyable festive break.

 
Ravensbourne Students’ Union selects MSL to provide complete online member support
Ravensbourne Students' Union logo

3rd December 2015 - Ravensbourne Students’ Union has chosen to work with Membership Solutions Ltd on the design and implementation of their new membership management system, including a new website and comprehensive member communications tools.

 
North East Scotland College Students’ Association chooses MSL's membership management platform
North East Scotland College Students' Association logo

21st September 2015 - North East Scotland College Students’ Association has chosen to utilise MSL’s membership management platform to support their students, elections and clubs and societies activity.

 
MSL's last of the summer news round-up for student organisations....
MSL clubs and societies management tools for student organisations

October 2015 - Wishing everyone a successful Freshers' Week! We know Freshers' is keeping everyone busy but we also know how keen you are to stay up to date with our news and developments so we've squeezed in this short but sweet late summer newsletter for you to enjoy before the new year starts.

 
Students’ Unions choose to provide welfare support services with MSL Student Case Manager
Student advisor using MSL Student Case Manager

13th August 2015 - The new Student Case Manager module from Membership Solutions Ltd (MSL) is proving popular with students’ unions who run advice centres to support their student members. The new facility – developed with case management experts, Iizuka Software – is designed specifically to manage the diverse welfare issues faced by many students in tertiary education and to streamline the workload of their advisors.

 
MONSU Caulfield at Monash University, Melbourne, selects MSL for their membership platform
MONSU Caulfield logo

12th August 2015 - “We are excited to be working with MSL on a new website for MONSU Caulfield and are extremely impressed with the standard of services provided to MONSU by MSL....Our students have a brilliant site that provides useful information, is easy to navigate and provides the tools for Clubs and Societies and MONSU to better engage with their students." Lynette Nye, Executive Officer, MONSU

 
Aston Students’ Union chooses MSL to help support their 12,000 members
Aston Students' Union logo

10th August 2015 - Aston Students’ Union has selected Membership Solutions Ltd (MSL) to design and implement its new website and complete membership management system, further strengthening their relationship established in 2014 with the Union’s use of the MSL online elections platform.

 
More news and updates in the 2nd edition of our Summer 2015 newsletter

June 2015 - As promised, we're pleased to present the second edition of our Summer 2015 newsletter....

 
The early Summer 2015 round-up of news, events and developments from MSL
NUS Trade Show 2015 logo

June 2015 - We're pleased to bring you the first installment of our early Summer 2015 newsletter; look out for the next one in a couple of weeks when we have even more news to bring you.

 
Central Students’ Union to use Membership Solutions Ltd to run all officer elections
Central Students' Union logo

3rd June 1015 - MSL has been chosen to provide the elections platform for Central Students’ Union (Central SU) which represents students at the Royal Central School of Speech and Drama, part of the University of London.

 
MSL to provide elections platform for the North East Scotland College Students’ Association
North East Scotland College Students' Association

28th May 2015 - MSL has been chosen to provide the online elections facility for the North East Scotland College Students’ Association having impressed them with flexible out-of-the-box functionality and rapid implementation to meet their short time scales.

 
City University London Students’ Union chooses MSL membership management platform
City University Students'' Union logo

18th May 2015 - MSL has been chosen to provide a complete membership management platform, including online elections, for City University London Students’ Union (CULSU). MSL will deliver the new digital solution ahead of the busy start to the new academic year and the surge of activity that the new intake of freshers will bring.

 
Northumbria Students’ Union chooses MSL as preferred bidder for its New Digital Platform
Northumbria Students' Union logo

28th April 2015 -Northumbria Students’ Union (NSU) has appointed Membership Solutions Ltd (MSL) as the preferred bidder for their New Digital Platform project which will encompass website design and build, elections, clubs and societies, e-commerce and student messaging facilities.

 
MSL congratulates students’ union winners in the Whatuni Student Choice awards 2015
The Whatuni Student Choice Awards 2015 logo

24th April 2015 - Membership Solutions Ltd (MSL) is delighted to see many of its students’ union clients and universities appearing in the top 10 of the this year’s Whatuni Student Choice Awards, where Loughborough Students’ Union was rated as the best students’ union overall.

 
MSL to provide elections platform for Edinburgh College Students’ Association
Edinburgh College Students' Association logo

9th March 2015 - MSL has been chosen to provide the online election solution for Edinburgh College Students’ Association having impressed them with powerful out-of-the-box functionality and straightforward implementation to meet their short time scales.

 
BLOG - running your NUS Delegate Election
MSL logo

This article explains how to run your election in line with this guidance using your MSL system

 
MSL Newsletter - May 2012
Characters carrying letters spelling news

We have new staff to tell you about, lots of updates and new developments and a website admin training session coming up.

 
 
BLOG: A welcome return to in person Freshers Fayres & Welcome Weeks
Arts Students' Union Welcome Week website

September 2021 - MSL's Chief Executive, Gary Bryant, relishes seeing the return of in-person Freshers Fayres and Welcome Weeks for our UK clients after what has been a tough year for the student experience.

engagement enrichment experience freshers Welcome Week

 
Arts Students’ Union builds communities with the MSL System
Arts Students' Union home page image navigation

September 2021 - Arts Students’ Union is the focal point of support and activities for students at the six constituent colleges of University of the Arts London (UAL). The Union provides participation opportunities through sports clubs, societies, the Arts Programme and representation through the elected officers, council and course reps. So when the Union looked at ways to encourage greater participation in activities, elections was the first area reviewed - with the support of the team at MSL.

Arts Students Union Arts SU clubs Communities community Democracy elections Participation representation societies

 
MSL's top tips: Getting ready for Welcome Week

With Welcome Week just around the corner, to accompany our "Getting ready for Welcome Week" online training sessions taking place w/c 16th August, we've created some top tips to help you prepare.

Digital events toptips welcomeweek

 
University College Cork Students’ Union celebrates the successful move to online elections
University College  Cork Students' Union exec for 2021 22

July 2020 - ''The service provided by MSL for the 2021 Students' Union Elections was fantastic. It made voting simple and accessible to many students who otherwise would not have cast a vote. A digital tool like this has great potential for increasing participation in democratic processes, something which is central to us here in UCC Students' Union" - Asha Woodhouse, President, UCC Students' Union

Cork Count Democracy Digital election Ireland Officer Online Sabbatical Vote

 
MSL's top tips: Helping you prepare for the events fun to come!
MSL Events Top Tips

It's less than a month until results day and only a matter of weeks before we're in the middle of your welcome week preparations. MSL is on hand to provide guidance and support with any queries you might have; here are some of our top tips to help you prepare for your events.

Digital events toptips

 
SU21 Digital (12-16 July) - the digital learning event for SU staff & officers
SU21 Digital conference logo

We were proud to sponsor SU21 Digital - the digital learning event for Students’ Union staff and officers. You can watch back our session with UCLan Students' Union: Review, Reimagine and Revamp the student experience....

Conference Coventry CUSU Digital experience SU21 training UCLan

 
Monash Student Association boosts engagement with a new digital home for student clubs
Monash Student Association logo in black

June 2021 - "MSL has provided MSA a platform to engage and interact with students whilst developing the student Office Bearers skills. At current stage, we have more than 20,000 memberships and the list continues to grow as we continue to deliver and improve our services in this challenging time." - Sylvia Francisca, Finance Director, Monash Student Association

Attendance clubs Digital engagement events Membership Monash Student Association MSA Online Participation reporting Skills Student

 
MSL's top tips: Six ways to make it easier for your members to buy from you
MSL Ecommerce Top Tips

Ahead of a hopeful return to more normal campus life, here are six ways you could improve your purchase process for your members - for both face-to-face and online sales to make buying from you a little easier.

Digital ecommerce toptips

 
MSL's top tips: Six more features to help you manage your Student Groups
MSL Student Groups Top Tips

Need more ideas to help manage your Student Groups? After the popularity of our last "top tips" post, here are some more ideas to help you manage your Student Groups, and make your members' experiences with joining your Sports Clubs and Societies easier!

clubs Digital societies toptips

 
MSL's (virtual) Big Day Out - bite-size student engagement!
MSL's Virtual Big Day Out banner with a cartoon car travelling along a road.

May 2021 - The MSL Big Day Out brought together awesome speakers, shared ideas and inspiring discussions all about student engagement and the student experience in this ever-changing environment.

community engagement Ideas Knowledge Learning MSL MSL System Participation

 
MSL's top tips: Six features to help you manage your Student Groups
MSL Student Groups Top Tips

Need ideas to help manage your Student Groups? Look no further.

clubs Digital societies toptips

 
Harper Adams Students' Union - a digital transformation to support staff and students

April 2021 - Harper Adams Students’ Union has taken advantage of the MSL System® for the past three years, broadening its service provision and digitising many of its processes to keep pace with the changing demands of members. The MSL System has helped the Union deliver impactful Student Voice campaigns, hugely popular digital engagement programmes and utilise the data it now has at its fingertips to shape the next five-year’s ambitious development strategy.

 
UCLan Students’ Union launches a new digital user experience with MSL’s support
UCLan society page student content example

April 2021 - UCLan Students’ Union has always tried to offer lots of different ways to engage with their students as a union providing services and support to members on separate campuses in Preston and Burnley in Lancashire. Whilst digital engagement has been an integral part of the overall communications strategy, it wasn’t until the Union embarked upon user experience research in 2020 that they understood exactly what their students were looking for from the union’s website.

Club Content management Digital election employability representation Skills societies Student voice UCLan University of Central Lancashire User experience volunteering

 
ANU Students' Association forges ahead with a digital-first engagement strategy
ANUSA home page banner for clubs

March 2021 - The Australian National University Students’ Association first chose the MSL System to underpin its burgeoning digital engagement requirements. The digital transformation had started back in 2016 when MSL Elections was used to run online voting for the first time - a move which resulted in the highest number of votes placed and posts filled for five years. Encouraged by their members’ enthusiasm for participating online, the decision was made to implement the core MSL System.

ANUSA Association Australia Australian National University Club Democracy Digital election event Finance Grant O week Society Student groups support Transformation

 
Heriot-Watt University Dubai Student Council launches first website for students in the UAE
Heriot-Watt Dubai Student Council website home page banner

March 2021 - In 2020, the Heriot-Watt University Dubai Student Council chose to launch their brand new digital presence with MSL, the largest provider of digital student engagement solutions in the UK, Australia and Ireland.

“The new website and our digital resources puts us at the forefront of student engagement across the UAE and reinforces the importance of ensuring students have a positive student experience alongside the studies.” - Soehl Abraham, Student President

Dubai events Heriot-Watt Leadership Skills Student council Student experience UAE United Arab Emirates volunteering

 
Transforming the RHUL Students’ Union Advice Centre – from student voice to student champions
RHUL Students' Union advice centre hub on their website

March 2021 - From using a shared, university-owned ticketing system, to driving a digital communications strategy, managing a 250% increase in cases and growing the team during a pandemic, the Advice Centre at the Royal Holloway University London Students’ Union has come far in the two years since it implemented MSL’s Student Case Manager system.

advice Advocacy campaign case management cases Content enquiries information representation rhsu rhul royal holloway Student Case Manager

 
Plymouth University Students' Union launches their new Volunteering & Recognition showcase

Feb 2021 - Volunteering at University of Plymouth Students’ Union has always been a popular activity, with lots of opportunities from a wide variety of charity and community based organisations offering fantastic roles for students to learn new skills and discover their hidden talents. As the pandemic took hold in 2020, the UPSU web team accelerated their roll out of a revamp to the volunteering area to create a new Volunteering & Recognition showcase using MSL Volunteering & Employability.

Award Buddy employability Mentor opportunity Plymouth Skills UPSU volunteering

 
A warm welcome to the MSL Community
Logos of students' unions, guilds and associations joining the MSL community in 2020-21

January 2021 - We're delighted to have welcomed so many new members to our MSL Community in the last few months. Look out for some great news stories and case studies of how these organisations are making digital engagement really work for them.

Arts community Creative Curtin Dubai engagement Flinders FUSA Galway Heriot Watt Melbourne Monash MSL System News Student council

 
MSL's festive farewell to 2020
Picture of the MSL team feeling festive online

Sending our best wishes to the fabulous MSL Community...

Christmas Fair freshers News Refreshers

 
Virtual Christmas Fairs to celebrate and support your talented students
Heriot-Watt Students' Union online Christmas Fair

BLOG - December 2020: Tis the season to be jolly and we know how hard our MSL community is working to get students and staff into the festive spirit, even as students start to head for home. We’re especially delighted to see Christmas Fairs going ahead – virtually, of course – giving a welcome opportunity for talented students to sell their products over the festive period. Read how our creative clients are using resources in their MSL System to build attractive and engaging fairs...

blog Christmas event Fair Heriot Watt Online Plymouth Virtual

 
Updates, improvements and great new features for your MSL System
Schematic of ideas and data falling into a funnel

Autumn 2020 release round-up: Our hard working development team was especially busy over the summer so we are pleased to bring you details of some of the newer features and improvements released over the last few months which you may have missed. Many of our developments are driven by the MSL community and so we're always excited to release new features that have been requested by our clients and their teams.

 
Cambridge Students’ Union implements the MSL System™ to deliver new digital services
Cambridge Students' Union logo

October 2020 - Cambridge Students’ Union has implemented the core MSL System together with online Elections and Referenda and Student Group Finances to provide a range of digital engagement services to members. The newly merged under- and post-graduate organisations will offer access to clubs and societies resources, ticketing, feedback and online community tools and online voting through its new website

 
MSL works with AbilityNet on accessibility

Sept 2020 - MSL has recently completed an accessibility review with AbilityNet to ensure our website design components help clients to create accessible websites for all their users. Read about the review process, the insights we gained and how we're using the findings to inform our product roadmap.

 
MSL 2020: You've Got This! - Guest speakers for August
MSL 2020: You've Got This! branding image

August 2020 - The MSL 2020: You've Got This! series of briefings, training, knowledge exchange and community events has been shaped by the MSL community. We were delighted to welcome colleagues from the wider SU community to join in the discussion with three fantastic guest speakers in August. Digital transformation, student societies and representation at this time of unprecedented challenges and uncertainty were all on the agenda and each session is now available to view.

2020 BICS Briefing community Course Coventry CUSU Digital KCL Kings College London Knowledge Mary Immaculate MISU representation Reps societies student union training Transformation

 
MSL 2020: You've Got This!
MSL 2020: You've Got This! branding image

June 2020 - The student engagement and participation challenges we're facing are unprecedented. Plans change almost on a daily basis and we know that everyone in the SU community is looking to each other for ideas and support as we approach the start of a new academic year that will be like no other.

2020 Briefing community Knowledge student union training

 
MSL Statement - Coronavirus (COVID 19)

March 2020 - In light of the developing health crisis, we would like to share some important information with you. Our focus remains on “business as usual” and providing an uninterrupted service to you, our valued customers, whilst remaining diligent and responsive to government recommendations and guidance to protect the health and well-being of the MSL team.

 
Secret Life of Students
WONKE text logo

We're sorry to advise that MSL will no longer be attending the Secret Life of Students, WONKHE’s annual student experience. However, the conference sessions will still be going ahead with live streaming available and we are sure the WONKHE team will deliver fantastic content with great speakers at this difficult time. We look forward to working with WONKHE at future events.

 
We love our new animation - what do you think?

12th February 2020 - If you've been to one of the MSL Big Days Out (Birmingham and Glasgow so far...) you'll have already seen our fabulous new animation up on the big screen, telling all you need to know about what it is we do here at MSL Towers. Not seen it yet? Here's your chance.....

 
MSL UPDATE - Join MSL's Big Day Out, read the latest dev blog + more training opportunities

November 2019 - We are very excited to bring you news of the MSL Big Day Out which will see us touring the UK and Ireland from January to April, bringing the MSL community together in regional user groups. We are in the planning stages now but more details of dates and locations are in this edition of the newsletter.

blog Chat Development newsletter support training

 
BLOG: Improving your online user experience
Graphic representing students working and accessing online info

20th November 2019 - Instant access to everything, at any time, no matter what it is – that’s the mantra by which your student members live; from travel information to fast food, gig tickets to current affairs. Your website is a hub of information and opportunities to participate that many students rely upon to support their university and social lives - and so they expect that same feeling of immediacy from your site as they get from ASOS and Amazon.

blog CX experience Performance UX website

 
BLOG: MSL on the road - Australia Sept/Oct 2019
Image of Australia with flag

23rd October 2019 - MSL was delighted to see so many of our Australian clients and new contacts recently on a whistle-stop tour of Melbourne, Sydney, Canberra and Brisbane. Here we share a few images of the great campuses we visited.

ANUSA Australia Blogs Brisbane Canberra Melbourne Monash MONSU Caulfield MONSU Peninsula PARSA QUT Sydney

 
CASE STUDY: Heriot-Watt Student Union increases participation at Freshers Fair
Heriot-Watt Student Union logo

October 2019 - For the 2019-20 academic year, Heriot-Watt Student Union chose to run Freshers Fair completely within their MSL System, digitising the joining process and providing a seamless experience for societies and new members. With 58 societies welcoming 664 students to the Fair, nearly 3000 new memberships were generated in total through the Fair and the Freshers web pages.

Case studies freshers Heriot-Watt Member Membership Participation Scotland Society

 
Queensland University of Technology Guild to use the MSL System to help support its 50,000 members
Queensland University of Technology Guild logo

8th October 2019 - Queensland University of Technology Guild (QUT Guild) will implement the MSL System as part of its drive to ensure all of its student members have unlimited access to the Guild’s services. The Guild will make use of the core MSL System which includes events, clubs and feedback resources, plus online Elections, Volunteering Student Group Finances, Grant Applications, the StudentLink app and Student Case Manager.

advice Advocacy Australia Brisbane case Club election events Finance News Queensland Represent societies Society Volunteer

 
BLOG: Speeding up access to your events with one simple change
Lots of young people together cartoon

9th October 2019 - Everyone is getting into the swing of the new year and we guess all those shy freshers have thrown away their inhibitions and are queuing up for every event and club night going. To help you manage the logistics of large numbers of 18 to 25 year olds turning up en masse to your venues, we’ve made a change to MSL Door Entry & Venues which reduces the time it takes to redeem tickets on the door.

Blogs Door entry Entry event ID Ticket Venue

 
BLOG: Getting more of your people doing more of the things they need to

1st October 2019 - A new academic year invariably means new staff members, new roles, new tasks and lots of things that need to be done right now to support your members as they settle into the new academic year. This post looks at development work we've done to help simplify the process of assigning permissions and get your team working as quickly as possible.

Admin Blogs clubs elections Groups Jobs People permissions societies

 
MSL update: digital strategy case study, training and our new development blog
Image of Gary Bryant, MSL Chief Exective

18th September 2019 - New MSL Chief Executive, Gary Bryant, introduces this issue of our news update which includes: an insight into the digital transformation of long-standing MSL member, Harper Adams SU; the first in our new blog development blog series; and topical training and support ideas to see you and your team into the next academic year!

Basics Digital elections freshers Future proof Newsletters training Transformation Update

 
BLOG: 3 things MSL is doing to future-proof the MSL System
Cartoon image of data sources collated into one database

6th September 2019 - We’re sure you appreciate the role data plays within the MSL System; you work with data every day and it drives every decision made in your organisation. But just in case you were in any doubt, data also underpins everything that the MSL System does for you. Read about one of the most important projects in MSL's history and the benefits it will bring...

Blogs Data Development MSL Performance Reliability Update

 
MSL update: top tips for tasks this week, training days and an SU success story
Freshers banner image

24th July 2019 - Campus is buzzing with smartly dressed parents, friends and family and the ocassional roar can be heard from the graduation ceremonies taking place this week. So we know that it's only a matter of weeks before we're in the middle of your Freshers preparations and the excitement that surrounds Results Day. The MSL team is on hand to provide guidance and help with all those annual tasks that will be coming around again soon and Knowledge Base support is just a click away!

clubs Data elections Finance freshers Keele MSL System Newsletters societies Student voice training Update

 
Keele University Students’ Union supports student group communities with Student Group Finances
Group of young women in a team

March 2021 - Since Keele Students' Union implemented MSL's Student Group Finances system, over £400,000 worth of expenses and money requests has been processed completely online for over 200 events and activities, saving 20+ hours per week of SU staff time.

Activities Case studies clubs events Expenses Finance Keele societies Student Group Finances

 
MSL update - we welcome our new Chief Executive + new summer training schedule
NUS Trade Show logo

2nd July 2019 - This month, we welcome Gary Bryant to the MSL team - he joins as our new Chief Executive and will be meeting many of you over the coming weeks and months. If you plan to be at this week's NUS Trade Show, you can meet Gary then as he will be in attendance on our stand B76.

clubs Cumbria Finances Groups Keele Newsletters NUS societies trade show

 
University of Cumbria Students’ Union to support clubs and societies with Student Group Finances
University of Cumbria Students' Union logo

18th June 2019 - The University of Cumbria Students’ Union will use MSL's Student Group Finances system to improve the support services provided to its clubs and societies. With a growing number of student-led groups the Union has recognised the need to streamline their finance processes for committees and so encourage more activities and participation. Student Group Finances will support this initiative by enabling finance requests to be quickly and easily carried out online.

Activities clubs Cumbria Finance News Participation societies Student Group Finances UCSU

 
MSL announces appointment of new Chief Executive
MSL logo

11th June 2019 - It is with great pleasure that MSL announces the appointment of Gary Bryant as our new Chief Executive.

Chief Executive Gary Bryant News

 
MSL update: summer training opportunities and new client news!
Volunteers image with MSL logo

June 2019 - Not that we want to worry anyone but you have started to plan for Freshers, haven't you? Your student members might be tripping off soon to enjoy a long summer break but we know that you'll just be getting started on plans for the busiest time of year. So we're pleased to bring you details of summer training sessions timed to get your team ready with a skills refresh and top tips to make the next few months go smoothly.

Development Edinburgh EUSU freshers Newsletters PCI RCA Sport training

 
Royal College of Art Students’ Union chooses the MSL System® to support cross-campus engagement
Royal College of Art Students' Union logo

3rd June 2019 - The Royal College of Art Students’ Union has chosen to work with Membership Solutions Ltd on a brand new website incorporating a student voice platform, club and society resources, online elections and StudentLink® app. The new membership management solution will help bring together students from the College’s three campuses in London.

clubs elections News RCA RCASU Royal College of Art societies Student voice website

 
CASE STUDY: Edinburgh University Sports Union achieves engagement goals with the MSL System®
University of Edinburgh Sports Union logo

May 2019 - Edinburgh University Sports’ Union (EUSU) joined the MSL community in 2016, following a search for the digital resources needed to support the diverse requirements of their clubs, members and recreational sport participants. Read how the MSL System® has helped EUSU grow club memberships, promote events, sell tickets and increase participation in non-BUCS sports by 90%.

Case studies clubs engagement event Members Participation societies Sports Ticket training website

 
MSL update: news, features, release details plus a checklist you don't want to miss...
MSL logo with image of students celebrating at event

16th May 2019: The year is slipping by so quickly - spring has arrived, your students are preparing for exams and you're there as always to support them with advice, space to relax and, no doubt, a full calendar of events, parties and celebrations to look forward to. The MSL team has already seen a number of hugely successful ticketed events promoted on your websites and StudentLink® and we've enjoyed working with many of you to make sure everything goes smoothly.

clubs Development Newsletters societies Student group UCB University College Birmingham website

 
City of Glasgow College Students’ Association engages with more students using the MSL System

25th March 2019 - City of Glasgow College Students’ Association has implemented the MSL System® to increase opportunities to reach more of its members. The new online facility includes a website, clubs and societies resources, events and ticketing, student voice tools and integrated elections.

City of Glasgow clubs College elections engagement events Glasgow News societies Student voice Ticket Ticketing

 
MONSU Peninsula chooses the MSL System to support its student engagement activities
MONSU Peninsula logo

24th January 2019 - MONSU Peninsula, the students’ union for the Peninsula campus of Monash University, will use the MSL System® to support its primary objective of enhancing the university experience of their student members through events, services and support. The Students’ Union new membership management system will include a website, the StudentLink® app, volunteering and employability resources, online elections and venue management.

App Australia election Monash MONSU News Peninsula student engagement volunteering voting

 
Mary I Students’ Union chooses the MSL System to support digital engagement strategy
Mary I Students' Union logo

27th November 2018 - Mary I Students’ Union chose to implement the MSL System over summer 2018 in its drive to provide support, advice and representation for its members. The Students’ Union now has a new website, clubs and societies resources, email messaging, student voice facilities and events and ticketing tools to encourage student participation in extra-curricular activities.

clubs events Ireland Mary I Students Union MISU societies Ticketing website

 
ECU Student Guild celebrates the success of its first online senate election with support from MSL
ECU Student Guild logo

22nd November 2018 - Edith Cowan University Student Guild celebrated the results from their first fully online election following its decision to use MSL’s election system as part of their drive to promote the interests of their members. The Guild encourages as many students as possible to positively contribute to a vibrant, active and effective organisation, evidenced by the turnout of voters in this year’s October elections.

Australia ECU Edith Cowan Guild election News Vote voting

 
Are you ready for Freshers?
Freshers banner

24th August 2018 - Still got loads to do for Freshers' Week?  Need some tips and advice? Look no further than our Freshers' Top Tips infographic.  Your very own cut out and keep 10 step plan.

events Fair freshers Registration Tips website Wristbands

 
Maynooth Students’ Union chooses a new student engagement platform from MSL
Maynooth Students' Union logo

31st July 2018 - Maynooth Students’ Union is to implement the MSL System with dual language support, online elections and StudentLink to support their ethos of an inclusive student experience across campus. The solution also includes a new website, student voice resources, clubs and societies tools and ecommerce facilities. Maynooth SU joins four other Students’ Unions in the Irish Republic using the MSL System for their digital membership management.

 
Leicester Students’ Union moves to MSL System to support student engagement plans
Leicester Students' Union logo

11th June 2018 - University of Leicester Students’ Union has chosen to move their digital engagement activities to the MSL System, implementing a solution which incorporates core membership management features including website, online elections, a volunteering platform, student group finances tools and StudentLink.

 
MSL is officially certified as compliant with the Payment Card Industry Data Security Standards
Data security banner image

8th June 2018 - MSL is officially certified by an independent assessor as compliant with the Payment Card Industry Data Security Standards PCI DSS v3.2 for Service Providers.

ecommerce News Payment PCI Shop

 
MSL update: we welcome the summer with events and a new look team
Cartoon sunshine image

June 2018 - As exam fever begins to abate and ball tickets go on sale, it can only mean one thing - Freshers is just around the corner! No, we can't believe it either but we're looking forward to a summer of helping you get ready for arguably the most exciting time of year for your teams and your brand new student members.

Birmingham Bournemouth Chat event freshers Heriot-Watt Leicester Membership Newsletters NUS suffolk trade show West London

 
Heriot-Watt University Student Union chooses MSL for its new membership management system
Heriot-Watt University Student Union logo

30th May 2018 -Heriot-Watt University Student Union will implement MSL’s core membership management system, online elections and volunteering modules to support its strategic goal of building a strong global student community. The MSL System will also provide the Student Union with a new website, clubs and societies resources and student voice tools to engage with its members in Edinburgh, Galashiels and Orkney as well as Heriot-Watt students in Dubai and Malaysia.

clubs elections Heriot Watt News societies Student group voice volunteering website

 
Aston University supports three advice services with MSL Student Case Manager
Aston University Logo

13th April 2018 - Aston University has chosen to update their advice services software with Student Case Manager from Membership Solutions Ltd. The new solution will be implemented within The Hub advice service, Counselling Service and Critical Incidents team, providing options for support to 16,000+ students.

advice Advocacy Aston University case manager Counselling News support

 
University of Suffolk Students’ Union plans growth around a new digital engagement platform from
University of Suffolk Students' Union logo

11th April 2018 - The University of Suffolk Students’ Union is working with Membership Solutions Ltd on a new membership management system to support their student engagement objectives and the university’s growth plans. The solution will comprise a new website, mobile app, online elections, clubs and societies resources and student voice facilities.

App clubs elections forum membership management Mobile News poll societies suffolk survey voice

 
Chester Students’ Union implements MSL System
Chester Students' Union logo

April 2018 - Chester Students’ Union implemented the MSL System to provide its website, online elections facility, advice and advocacy management system. The new membership management system was chosen to support over 17,000 students on the university’s Warrington and Chester campuses with digital engagement, clubs and societies tools, messaging, community and feedback resources.

advice Advocacy Chester clubs elections Messaging News societies website

 
MSL update: Your early spring news and events
Group of students standing together

23rd March 2018 - With the dust starting to settle from elections excitement, we've been delighted to hear that so many of you experienced your best voter turnouts, making use of real-time stats and voting on the App to keep engagement up and encourage members to get involved. Well done to everyone who works so hard at this time of year and congratulations to your new officer teams!

Activities App clubs Dundee election GDPR ICO Newsletters societies

 
The University of Dundee and its Students’ Association choose MSL Elections
University of Dundee and DUSA logos

The University of Dundee and Dundee University Students’ Association (DUSA) have selected Membership Solutions Ltd’s online elections system to support their staff and Students’ Association elections. The new digital solution will ensure all staff and students at the university can stay informed about and take part in key elections.

Association Dundee DUSA election News Online University Vote voting

 
March 2018 GDPR news
GDPR icon image

16th March 2018 - This update links to the ICO's comprehensive information on the six available lawful bases for processing data (legal reason and legitimate interest being particularly relevant).

Data GDPR News

 
MSL's final, seasonal round up of news for 2017
Snowy scene

12th December 2017 - The Christmas wind down might have started already for your students but we that know for their students' union the focus continues on all the member engagement, commercial, academic representation and democratic activities that make your organisation such an important part of your members' time at university. We're proud to support you all with your day-to-day activities and would like to share a final round up of our latest news, developments and events.

Chester Christmas Data elections GDPR Newsletters Strathclyde Student Group Finances Ulster

 
Ulster University Students’ Union chooses the MSL System to support student engagement
Ulster University Students' Union logo

6th December 2017 - Ulster University Students’ Union has chosen to implement a range of digital solutions from Membership Solutions Ltd to support their student engagement objectives. The Union has used MSL Elections to run successful elections since 2014 and will now add a new website, clubs and societies tools, volunteering, door entry and venue management platforms to their online membership management tools.

Door entry engagement Interaction Membership News Student Ulster UUSU Venue volunteering

 
GDPR compliance update
GDPR icon image

October 2017 - Keep up-to-date with MSL's news and updates on GDPR, helping you to stay informed and assist with your preparation for GDPR compliance.

agreement compliance consultation Data GDPR licence retention

 
Summer news #2 - MSL User Group, GDPR and Training opportunities
Brighton beach huts at Comms by the Coast even

July 2017 - With so much exciting/important/engaging stuff going on this summer, we've filled another newsletter with goodies - and many of the following items need your input! We're gearing up to attend Comms By The Coast on the 3rd and 4th August, hosted by the lovely people at Sussex Students' Union. We will see you at the MSL User Group on the 4th, won't we?

Customer Service Goodenough College MSL System Newsletters poll Satisfaction Strathclyde Students Student Group Finances survey User group Web chat

 
CASE STUDY: Goodenough College's unique student engagement resources
Goodenough College logo

July 2017 - “Adopting MSL for our student intranet has been pain free... bespoke elements have been delivered on time. Although the directory search and user profiles are bespoke to us I am sure they would be of use to many other membership based organisations." Caroline Persaud, Registrar, Goodenough College

Case studies clubs community Development Directory engagement Membership societies

 
University of Strathclyde Students’ Association chooses the MSL System to support student engagement
University of Strathclyde Students' Association

July 2017 - " Our aim is to keep the student community connected and up-to-date with what is happening in and around their campus and the new website affords us the opportunity to do this on a channel we are sure students will embrace." Calvin Hepburn, President, University of Strathclyde Students’ Association

elections employability News Skills Strathclyde volunteering

 
University of Chester supports student volunteering with MSL
Chester University logo

July 2017 - “... utilising the MSL Volunteering module... is an extremely exciting development which will further enhance the experience of student volunteers and encourage further students to get involved in volunteering in the community.” Dr Sean Dunkin, Director of Student Futures

employability News University volunteering

 
Feeling the heat? Kick back with MSL's cool summer news round-up
News word image

June 2017 - MSL Towers has been enjoying the summer weather and, whilst the call of a refreshing drink at the Dirty Duck is strong, the MSL team is staying put not least because we've had such a busy spring and early summer. We're working on a number of new client implementations (watch out for news on who else has joined our happy band of MSLers), the modernisation programme continues to gather pace and Student Group Finances has proven to be very popular.

clubs Development Groups Newsletters societies trade show Westminster

 
University of Westminster Students’ Union chooses MSL System for digital engagement
Westminster Students' Union logo

April 2017 - "The integration, professionalism and advice from the MSL team has been outstanding and we’re looking forward to providing a great experience for our students.” Jon May, Communications Manager, University of Westminster Students’ Union

elections MSL System News website Westminster

 
Easter news, offers and ideas for the summer
Image of Easter daffodils

April 2017 - British Summer Time has arrived and that can only mean one thing.... you're planning for results day and all the things you need to have ready to showcase what a great student experience looks like.  We have tips and offers to get your website looking its best and another of our popular web briefings lined up to get your team raring to go.

App Briefing clubs Design Finances HISA Newsletters Sheffield Hallam societies Student Case Manager Student groups Surveys voting website

 
BLOG: Brighton SU gets even more from surveys with some creative thinking
Brighton Students' Union logo

March 2017: Sam Medhurst, Web Developer & Digital Platform Coordinator at University of Brighton Students' Union shares a student engagement project which made use of core MSL functionality to great effect.

benchmark Blogs css engagement fresher html style sheet survey

 
Highlands and Islands Students’ Association chooses the MSL System to run elections
Highlands & Islands Students' Association

February 2017 - "The role of our officers is vitally important in supporting and improving the lives of students at UHI.  We are therefore very excited to be using MSL and their online elections as this will help us promote the opportunities that being a HISA officer presents as well as encourage more of our students to participate in democracy." Graeme Kirkpatrick, Chief Executive, HISA

elections FE further education Highlands and Islands HISA News Scotland

 
Sheffield Hallam University Sports to manage all sports clubs with the MSL System
Sheffield Hallam University logo

20th February 2017 - “The MSL System will allow us to maintain the strong working partnership we have developed with the clubs over the past 12 months.” Richard McGloin, Director of Commercial Services , Sheffield Hallam University

elections News Sheffield Hallam Sports website

 
BLOG: Promote your MSL App - a 10 step checklist
App promotion icon

16th February 2017 - Looking for some fresh ideas to promote your MSL App? Still considering the benefits (there are so many!) of giving your students an App full of engagement opportunities? The MSL Top 10 countdown of promotional ideas for your MSL App will help you reach more of your members on the move.

App Blogs engagement Mobile

 
Australian National University’s students’ associations choose MSL to support digital engagement
ANUSA and PARSA logos

13th January 2017 - The Australian National University Students’ Association and the Postgraduate and Research Students' Association have selected the MSL System to support their growing digital membership management requirements. The new system will provide new websites, clubs and societies tools, messaging, e-commerce and community resources for both associations as well as a shared online elections platform.

ANU ANUSA Association Australia Data ecommerce elections Messaging News PARSA representation

 
MSL's final round-up of news and events for 2016
Season's greetings from MSL image

December 2016 - As 2016 draws to a close, the team at MSL is still a busy bunch which is why we've squeezed in one last round-up of our news before everyone in the MSL community goes off for their well-deserved breaks. We bring you details of more developments to the MSL System, a heads-up for a hotly anticipated new feature on the App and a warm welcome to another new client to MSL.

App elections Limerick Loughborough Newsletters survey Ticketing Tickets Venue voting

 
University of Limerick Students’ Union chooses MSL for new online elections system
University of Limerick Students' Union

1st December 2016 - “I am looking forward to working with MSL to deliver a reliable, secure and easy to use voting platform for UL students in the upcoming elections.” Liz Gabbett, Democracy Development Manager, University of Limerick Students’ Union

elections Ireland Limerick News

 
The MSL winter news bonanza - updates, training and news from your community
Winter woolly hat image

November 2016 - It's never too early to be prepared.... Our winter missive has lots to help you prepare including details of December's Refreshers web briefing and January's Elections training, featuring not one, but two ways to get your team up-to-speed on all things voting related.  We also want you to share your knowledge and expertise via the hardware forum on MyMSL and we'd like to welcome UEA Students' Union who are already doing amazing things with their new MSL System.

elections forum Hardware Newsletters Refreshers Tickets training UEA Students Union UEA SU Venue

 
CASE STUDY - ANU Students’ Association makes the move to digital engagement with MSL System
Australia National University Students' Association logo

Sept 2016 - "Looking towards the future, we are excited to see how we can leverage MSL to enhance our engagement with the student body, not only for elections but throughout the entire year.” Benjamin Gill, President, ANU Students’ Association

ANU ANUSA Australia Case studies

 
UEA Students’ Union moves its digital engagement forward with the MSL System
UEA Students' Union logo

23rd September 2016 - “Our digital capacity is a crucial component of our overall transformation strategy - we just can't realize our ambitions for education or students without it. So when we reviewed this area last year we set out to find a partner that could inspire confidence - faster moving, more straightforward to do business with and more understanding of what goes on in SUs than our previous provider. MSL fits that bill.” Jim Dickinson, Chief Executive, UEA Students’ Union

App clubs elections events News societies Ticketing UEA website

 
Summer newsletter part deux - PLUS tell us about your digital successes
Image of cartoon sun

September 2016 - OK, so we know summer is officially over but the promise of a mini-heatwave this week means we're clinging onto the flip-flops and shorts for as long as possible.  We've had so much good stuff to share with you over the summer months, we're pleased to bring you a final round-up of our news and want to ask you to share some of your successes from the last year.

best practice digital communications elections freshers further education NESCOL Newsletters North East Scotland College Students Association Roehampton students union

 
BLOG: Top Tips for a Fantastic Freshers' Week
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Still got loads to do for Freshers' Week? Need some tips and advice? Look no further than our Freshers' Top Tips infographic. Your very own cut out and keep 10 step plan.

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Updates, training and news from the MSL User Group
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August 2016 - Summer may mean holidays to anyone who doesn't work in students' unions but to the MSL team and all of you out there getting ready for the new term and Freshers, we know the summer months are a time to put new ideas in place, refresh websites and get excited about bigger and better participation projects.

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Bishop Grosseteste Students’ Union selects new membership system from MSL
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25th July 2016 - Bishop Grosseteste Students’ Union has chosen to replace their membership management platform with a new system from Membership Solutions Ltd. The new system will incorporate website, clubs and societies resources, messaging and online elections to support the Union’s primary objectives of promoting student welfare and providing social, cultural, sporting and recreational activities for those members.

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MSL to supply Coventry University Students’ Union with new membership system
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21st June 2016 - Coventry University Students’ Union has chosen Membership Solutions Ltd to supply their new membership management system together with Elections and Volunteering modules to enhance their student engagement activities.

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Roehampton Students’ Union selects MSL to support digital student engagement
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6th July - Roehampton Students’ Union has chosen Membership Solutions Ltd to supply their new Membership Management system, including Elections and Volunteering modules, which will underpin the Union’s three main areas of activity - Student Life, Student Voice and Student Support.

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Bangor Students’ Union selects The MSL System for comprehensive membership support
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27th May 2016 - Bangor Students’ Union has chosen to work with MSL on the provision of a range of digital resources needed to support their student members across all their engagement activities, including elections, volunteering and student advice services.

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Edinburgh University Sports Union selects The MSL System for membership support
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18th May 2016 - Edinburgh University Sports Union (EUSU) has selected MSL to supply a membership management system, including new website and the MSL App, which will provide the digital resources needed to manage the diverse requirements of their clubs and members.

 
Re-development announcement, new services and great solutions from the MSL community

May 2016 - We're guessing there's one big thing on everyone's mind right now - Freshers. The opportunities this presents for engagement, doing business and of course celebrating achievements at the start of the student journey are huge so we hope that the following news, solutions and support activities will help your preparations.

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CASE STUDY - MSL works with Advanced Exchequer to create bespoke student expenses app
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April 2016 - Having worked with a restrictive and cumbersome financial management system for several years, the University of Nottingham Students’ Union (UoNSU) set out to upgrade to something that could automate processes and streamline workflow more easily.

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Goodenough College chooses MSL’s digital membership management solution
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4th April 2016 - Goodenough College has recently selected Membership Solutions Ltd to implement their membership management solution - along with online elections, volunteering and a mobile app - which will support their member engagement and participation objectives over the next 3 years.

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MSL UPDATE - Elections, Ideas, Volunteering and The App - all stuff you need to know about
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March 2016 - You're all busy with elections which can mean only one thing - summer term is nearly upon us. It's been great to see the real-time elections stats in use and initial feedback is that many of you have seen your best turnout in years.  You're obviously doing a great job engaging your students!

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CASE STUDY - Keele Students’ Union Volunteering making a difference
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KeeleSU Volunteering aims to provide diverse volunteering experiences to students during their time at Keele University, supporting their volunteers as they make a difference both on and off campus. But with more and more students registering to volunteer each year, their old system had become unsustainable.

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University of Wolverhampton Students’ Union chooses to provide support with MSL Student Case Manager
University of Wolverhampton Students' Union

3rd March 2016 - University of Wolverhampton Students’ Union (UWSU) has chosen to upgrade its advice centre’s software by moving to the Student Case Manager module from Membership Solutions Ltd (MSL). Student Case Manager – developed by Iizuka Software – is designed specifically to manage the diverse academic and welfare issues faced by many students in tertiary education and to streamline the workload of their advisors.

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New releases, new developments and new training opportunities - MSL's last newsletter of 2015
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December 2015 - The end of Autumn term has crept up on us and we're looking forward to finishing off all those last minute jobs so we can enjoy the forthcoming festivities. With that in mind, we bring you our final round-up of news and events for 2015 along with our best wishes for an enjoyable festive break.

 
Ravensbourne Students’ Union selects MSL to provide complete online member support
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3rd December 2015 - Ravensbourne Students’ Union has chosen to work with Membership Solutions Ltd on the design and implementation of their new membership management system, including a new website and comprehensive member communications tools.

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North East Scotland College Students’ Association chooses MSL's membership management platform
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21st September 2015 - North East Scotland College Students’ Association has chosen to utilise MSL’s membership management platform to support their students, elections and clubs and societies activity.

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MSL's last of the summer news round-up for student organisations....
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October 2015 - Wishing everyone a successful Freshers' Week! We know Freshers' is keeping everyone busy but we also know how keen you are to stay up to date with our news and developments so we've squeezed in this short but sweet late summer newsletter for you to enjoy before the new year starts.

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Students’ Unions choose to provide welfare support services with MSL Student Case Manager
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13th August 2015 - The new Student Case Manager module from Membership Solutions Ltd (MSL) is proving popular with students’ unions who run advice centres to support their student members. The new facility – developed with case management experts, Iizuka Software – is designed specifically to manage the diverse welfare issues faced by many students in tertiary education and to streamline the workload of their advisors.

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MONSU Caulfield at Monash University, Melbourne, selects MSL for their membership platform
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12th August 2015 - “We are excited to be working with MSL on a new website for MONSU Caulfield and are extremely impressed with the standard of services provided to MONSU by MSL....Our students have a brilliant site that provides useful information, is easy to navigate and provides the tools for Clubs and Societies and MONSU to better engage with their students." Lynette Nye, Executive Officer, MONSU

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Aston Students’ Union chooses MSL to help support their 12,000 members
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10th August 2015 - Aston Students’ Union has selected Membership Solutions Ltd (MSL) to design and implement its new website and complete membership management system, further strengthening their relationship established in 2014 with the Union’s use of the MSL online elections platform.

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More news and updates in the 2nd edition of our Summer 2015 newsletter

June 2015 - As promised, we're pleased to present the second edition of our Summer 2015 newsletter....

 
The early Summer 2015 round-up of news, events and developments from MSL
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June 2015 - We're pleased to bring you the first installment of our early Summer 2015 newsletter; look out for the next one in a couple of weeks when we have even more news to bring you.

 
Central Students’ Union to use Membership Solutions Ltd to run all officer elections
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3rd June 1015 - MSL has been chosen to provide the elections platform for Central Students’ Union (Central SU) which represents students at the Royal Central School of Speech and Drama, part of the University of London.

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MSL to provide elections platform for the North East Scotland College Students’ Association
North East Scotland College Students' Association

28th May 2015 - MSL has been chosen to provide the online elections facility for the North East Scotland College Students’ Association having impressed them with flexible out-of-the-box functionality and rapid implementation to meet their short time scales.

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City University London Students’ Union chooses MSL membership management platform
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18th May 2015 - MSL has been chosen to provide a complete membership management platform, including online elections, for City University London Students’ Union (CULSU). MSL will deliver the new digital solution ahead of the busy start to the new academic year and the surge of activity that the new intake of freshers will bring.

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Northumbria Students’ Union chooses MSL as preferred bidder for its New Digital Platform
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28th April 2015 -Northumbria Students’ Union (NSU) has appointed Membership Solutions Ltd (MSL) as the preferred bidder for their New Digital Platform project which will encompass website design and build, elections, clubs and societies, e-commerce and student messaging facilities.

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MSL congratulates students’ union winners in the Whatuni Student Choice awards 2015
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24th April 2015 - Membership Solutions Ltd (MSL) is delighted to see many of its students’ union clients and universities appearing in the top 10 of the this year’s Whatuni Student Choice Awards, where Loughborough Students’ Union was rated as the best students’ union overall.

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MSL to provide elections platform for Edinburgh College Students’ Association
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9th March 2015 - MSL has been chosen to provide the online election solution for Edinburgh College Students’ Association having impressed them with powerful out-of-the-box functionality and straightforward implementation to meet their short time scales.

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BLOG - running your NUS Delegate Election
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This article explains how to run your election in line with this guidance using your MSL system

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MSL Newsletter - May 2012
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We have new staff to tell you about, lots of updates and new developments and a website admin training session coming up.

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