News Article

BLOG: Speeding up access to your events with one simple change

Lots of young people together cartoon

Large group of your people cartoon9th October 2019 - Everyone is getting into the swing of the new year and we guess all those shy freshers have thrown away their inhibitions and are queuing up for every event and club night going. To help you manage the logistics of large numbers of 18 to 25 year olds turning up en masse to your venues, we’ve made a change to MSL Door Entry & Venues which reduces the time it takes to redeem tickets on the door. On the surface, it’s a simple but highly effective change – remove one button click per entry and we estimate you save 25 minutes on a 1,500 attendee event – but it’s made possible with some clever changes in the background that  refine how the system keeps track of ticket redemption.

We’ve made this change optional so if you’re running a smaller event and want to take some extra time per attendee, you can still do that.

In addition, should you want to make use of photo door entry to record photos of attendees as they enter your venue, we’ve added a quick way to select from available cameras on the main setup screen.

So this latest development brings you:        

  • Quicker entry to your events
  • Simplified ticket redemption process for your staff
  • Optional process for each event
  • Option to easily customise the camera being used

We’d love your feedback on how this development works for you – and we love stats and stories too so if you’re happy to share some from your next big event, or have questions, then please contact us.

Read the previous post on simplifying permissions for your team members to do the work they need to.

Keep up to date with everything that is happening in our developent world by checking the Development pages - not a member of the MSL Community yet? Join us to access more content like our Development pages and Knowledge Base.


No comments have been made. Please log in to comment.
Back to News

Recent Articles

NEWS: MSL Big Day Out - coming to a venue near you in 2020!

Wed 11 Dec 2019

Cartoon image of car on a road trip with dates

December 2019 - We are delighted to let you know about our inaugural MSL Big Day Out tour which will be hitting a location near you in the new year. These days are all FREE to attend. Each tour date will comprise learning and best practice sessions delivered by your students' union colleagues, opportunities to learn more about MSL's product plans, 'how do I...' sessions with the MSL gurus and ad hoc breakouts to cover hot topics that come up during the day.

Aston Big Day Out Customer event Ireland Leeds Midlands News North Scotland South West UWE Wales

MSL UPDATE - Join MSL's Big Day Out, read the latest dev blog + more training opportunities

Fri 22 Nov 2019

November 2019 - We are very excited to bring you news of the MSL Big Day Out which will see us touring the UK and Ireland from January to April, bringing the MSL community together in regional user groups. We are in the planning stages now but more details of dates and locations are in this edition of the newsletter.

blog Chat Development newsletter support training

BLOG: Improving your online user experience

Tue 19 Nov 2019

Graphic representing students working and accessing online info

20th November 2019 - Instant access to everything, at any time, no matter what it is – that’s the mantra by which your student members live; from travel information to fast food, gig tickets to current affairs. Your website is a hub of information and opportunities to participate that many students rely upon to support their university and social lives - and so they expect that same feeling of immediacy from your site as they get from ASOS and Amazon.

blog CX experience Performance UX website





Need help? See our Knowledge Base