April 2018 - Chester Students’ Union implemented the MSL System to provide its website, online elections facility, advice and advocacy management system. The new membership management system was chosen to support over 17,000 students on the university’s Warrington and Chester campuses with digital engagement, clubs and societies tools, messaging, community and feedback resources.
Chester Students’ Union placed particular emphasis on member engagement through sports and societies and in 2017 set a goal of seeing a 20% increase in membership from traditionally unengaged groups by the end of the 2017-2018 academic year. In addition to the extensive student group resources within the core MSL System, MSL supported this goal with an enhanced Activities Management system to ensure the union’s compliance with Health and Safety requirements.
Chester Students’ Union is managed by four elected sabbatical officers supported by a full-time staff team. As well as more than 100 clubs and societies to choose from, members also benefit from an Advice and Representation Centre, the CH1 bar, numerous social and charity events and three campus shops and one online shop.
The key to engagement is the ability to be able to communicate quickly and efficiently with all our members and we are excited to be working with MSL. By working together on the Activity Dashboard we have developed a facility that will be of huge benefits for other membership organisations.
Gareth Pye, CEO of Chester Students’ Union
The MSL team is delighted to be working with Chester Students’ Union on their digital engagement strategies as well as the delivery of a new development to support their student activities. We are looking forward to a long and productive relationship with such a forward-thinking students’ organisation.
Colin Watson, Chief Executive of Membership Solutions Ltd