News Article

BLOG: Improving your online user experience

20th November 2019 - Instant access to everything, at any time, no matter what it is – that’s the mantra by which your student members live; from travel information to fast food, gig tickets to current affairs. Your website is a hub of information and opportunities to participate that many students rely upon to support their university and social lives - and so they expect that same feeling of immediacy from your site as they get from ASOS and Amazon.

Graphic representing students working and accessing online info

20th November 2019 - Instant access to everything, at any time, no matter what it is – that’s the mantra by which your student members live; from travel information to fast food, gig tickets to current affairs. Your website is a hub of information and opportunities to participate that many students rely upon to support their university and social lives - and so they expect that same feeling of immediacy from your site as they get from ASOS and Amazon.

Bit of a tall order? Well, no – in fact recent changes we’ve made, including server migrations and updates to the hardware that supports your website, have resulted in a significant improvement to your overall website performance. Faster page loading, quicker access to your online shop, minimal delay in grabbing tickets to the next big gig or joining the most popular club on campus - your users' customer experience just went up several notches.

Here’s a snapshot from one MSL website showing response times before and after the server migrations. Whilst the majority of your website users – and that’s public and staff - might not have noticed the improvement, the increased capacity, storage and faster response times will improve everyone’s experience of your website.

MSL will be on the road again starting in the new year with six customer days around the UK. Find out more on the event page here.

Not a member of the MSL Community yet? Join us to access more content on MyMSL, our Development pages and Knowledge Base.

Comments

No comments have been made. Please log in to comment.
 
Back to News

Recent Articles

BLOG: A welcome return to in person Freshers Fayres & Welcome Weeks

Tue 28 Sep 2021

Arts Students' Union Welcome Week website

September 2021 - MSL's Chief Executive, Gary Bryant, relishes seeing the return of in-person Freshers Fayres and Welcome Weeks for our UK clients after what has been a tough year for the student experience.

engagement enrichment experience freshers Welcome Week

 
Arts Students’ Union builds communities with the MSL System

Tue 07 Sep 2021

Arts Students' Union home page image navigation

September 2021 - Arts Students’ Union is the focal point of support and activities for students at the six constituent colleges of University of the Arts London (UAL). The Union provides participation opportunities through sports clubs, societies, the Arts Programme and representation through the elected officers, council and course reps. So when the Union looked at ways to encourage greater participation in activities, elections was the first area reviewed - with the support of the team at MSL.

Arts Students Union Arts SU clubs Communities community Democracy elections Participation representation societies

 
MSL's top tips: Getting ready for Welcome Week

Thu 12 Aug 2021

With Welcome Week just around the corner, to accompany our "Getting ready for Welcome Week" online training sessions taking place w/c 16th August, we've created some top tips to help you prepare.

Digital events toptips welcomeweek

 
 

News

?

Support

Need help? See our Knowledge Base