September 2019 - I am delighted to be writing to you as the new Chief Executive of MSL. This is an exciting time for MSL as we build on the innate sector knowledge we have gained from over a decade. I have enjoyed meeting with some of you to discuss the wide-ranging challenges and opportunities you face and discussing how MSL is enabling you to deliver key services to your students and wider stakeholder community both today and into the future. I look forward to meeting and working with many more of you in the future; please feel free to reach out to me at any time.
Case study: Read how Harper Adams Students' Union plans to roll out a new digital strategy
Blog: 3 things we're doing to future-proof your MSL System®
Training: Basics & Elections day sessions available in October - book today!
Support: Our pick of the hot topics to help you through Freshers
Harper Adams Students’ Union expands services using more of the MSL System
With a new Chief Executive at the helm, Harper Adams Students’ Union is set to reinvent itself by taking advantage of the MSL System to broaden its service provision, digitise its manual processes and develop staff resources to keep pace with the changing demands of members. Read the case study to see more of the plans to modernise and expand engagement activities and member services.
Our new development blog series starts with a look at future-proofing your MSL System
We’re now undertaking one of the biggest – and arguably most important – projects in the MSL System’s history; we’ve called it 'Data Optimisation' and we want to tell you about the benefits this work brings. Read the first blog post in this series. Look out for the next post hitting later this week!
Book now for our popular Basics and Elections training days in October
Our late summer training series ends with MSL Basics training on 8th October and MSL Elections training on 15th October. Both sessions are ideal for new team members and those needing a refresher and are always popular. Spaces are limited so if you haven't booked already, visit MyMSL for more details and to access the bookings forms.
Your MSL Knowledge Base is always full of help and advice - today's focus is on Freshers!
To help you and your team with all the tasks on the run up to and during Freshers, we have a great series of Freshers' prep videos on Knowledge Base - use them as a reminder or as part of new starter training. Watch the videos here.
An important topic that comes up regularly at this time of year is managing the merge of new student accounts with their guest accounts. This Pending Data has its own section on the Knowledge Base which includes examples and different actions you can take to resolve these records. Read the support page here.