Summer news #2 - MSL User Group, GDPR and Training opportunities

Brighton beach huts at Comms by the Coast even

With so much exciting/important/engaging stuff going on this summer, we've filled another newsletter with goodies - and many of the following items need your input! We're gearing up to attend Comms By The Coast on the 3rd and 4th August, hosted by the lovely people at Sussex Students' Union. We will see you at the MSL User Group on the 4th, won't we?  You still have a chance to shape the agenda for that session, so please participate in the poll below.  We've recently announced the next MSL Elections training day on 22nd August - book soon as places are limited. With GDPR such a hot topic, we have dedicated a web page to it which we'll update with information as we get it. Finally, we have new client news and a great client case study to share.

University of Strathclyde Students' Association (USSA) joins MSL

Comms By The Coast and MSL User Group - 3rd and 4th August

Goodenough College's unique student engagement requirements - case study

MSL Elections training day - 22nd August at Warwick SUHQ

Student Group Finances - demo video now available

GDPR updates

Web chat - new MSL support channel?

Customer Satisfaction survey - take part before Monday 7th August

USSA chooses MSL System to support student engagement

We're delighted to announce that the University of Strathclyde Students’ Association (USSA) has selected the core MSL System along with the online elections and the volunteering and employability modules to support its student engagement objectives over the next three years. Read the news in full.

MSL @ Comms By The Coast - share ideas and successes with your colleagues at User Group

The next MSL User Group session will take place on Friday 4th August, 10:00-12:30 (BST) as part of Comms By The Coast.  If you haven't already registered to attend, you can find out more and book your free places here. The User Group is your session and we want it to be as useful and informative as possible.  So please let us know the topics that interest you most and we will endeavour to include as many as possible on the agenda. Take part in the User Group poll.

Goodenough College shares their unique student engagement developments

When Goodenough College migrated their student engagement activities to the MSL System they decided there were two popular student resources they just couldn't live without. Fortunately, the MSL System proved flexible enough to accommodate these bespoke requirements and allow the College to maintain continuity and to build on their popularity. Read the case study.

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Refresh your MSL Elections knowledge - training day, 22nd August 10:00-16:00 (BST) 

We're pleased to invite you to join the MSL team for the first of our summer/autumn 2017 series of training days. This session will take you through all the steps of setting and running your election through to the count. It is suitable for all members of your team involved in elections - from new staff who have never seen MSL Elections before to more experienced users who would like a refresher to update their knowledge. See the full agenda and book your spaces today.

Student Group Finances web demo - now available to view

MSL Student Group Finances will transform the service that your organisation offers to students who need to handle club and society funds. No more paper trails of forms to be completed, corrected, hand carried, queued, processed, traced and filed between offices on your campuses! We are pleased to advise that a demo video is now available for you to review and can be accessed here

Keep up-to-date with GDPR announcements

With the General Data Protection Regulation (GDPR) coming into force in May 2018, we will be sharing the challenges of understanding the GDPR and, whilst MSL cannot give legal advice to our clients, we will monitor guidance from the UK Information Commissioner’s Office (ICO) and European authorities and notify you as it becomes available.  We will share these updates and information on our dedicated GDPR web page.

Web chat - your opinions please...

The MSL support team are always looking for ways to increase efficiency and make it even easier for you to find the answers to your support queries.  We may be a little late to the party but we're looking at the pros and cons of offering web chat as a quick way of helping with your "how do I..?" questions. Is web chat something you are familiar with, comfortable using and a channel you'd expect to see on a website?  Let us know what you think on this super-quick poll.

MSL Customer Satisfaction Survey - we really do want to know what you think 

Thank you to everyone who has taken part in this survey so far. We will be in touch with everyone over the coming weeks to answer any questions you raised.  If you haven't take part yet, you still have time. The closing date has been extended to Monday 7th August and you access the survey here.  Please forward this link to any of your colleagues who regularly use the MSL System.

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