Helping you help your students and manage your workload more efficiently

Student Case Manager

Helping you help your students and manage your workload more efficiently

A flexible case management platform provided by IIZUKA Software to manage your student enquiries about funding, debt and benefits, disability issues, immigration advice, accommodation, health and well-being. Watch the recent web demo below of Student Case Manager's recent feature updates.

  • Data integrationIntegrate with University data or an existing database or allow your advice centre team to create a new database from their own interactions.
  • Multi-channel contactPromote multi-channel contact with your advice centre by email, telephone, mail and face to face for greater effectiveness without the paper trail.
  • Case & Time recordingRecord the details of cases and define custom fields. Link new cases to on-going work and to other client cases. Record time spent on all case work by individuals.
  • Workflow & TEMPLATESManual tasks such as follow-up reminders, letters, emails, appointment confirmation SMS can be templated to save time and reduce the chance for errors.
  • Privacy & securityISO: 27001 for Information Security Management Systems ensures data remains with authorised users and an audit log records all actions taken within the system.
  • ReportingStudent Case Manager incorporates a comprehensive reporting tool which is pre-loaded with multiple reports around cases, clients, advisors and teams.