Support for your Advice Centre - Student Case Manager web briefing

Wed 12 April 2017 12:30-13:00, Web briefing

This 30 minute web briefing showed some of the newest features within Student Case Manager, designed to help your team help more of your student members.  

Learn how Student Case Manager supports student enquiries about academic complaints and appeals, health and welfare issues, funding, debt and benefits enquiries. 

Topics to covered include:

  • MSL data look up
  • Case recording
  • Time recording
  • Email notifications
  • Reporting

Watch the web briefing:

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