Membership Management

Simplify Admin, Unlock Insights, and Drive Student Engagement
All from One Place 

Managing memberships, events, groups, communications, and student voice tools separately is time-consuming for staff and confusing for students. Disjointed systems mean missed opportunities, duplicated work, and an inconsistent experience. 

Our Membership Management System (Core) changes that.  

Clubs and Groups  Communications  Data and Reporting  Ecommerce  Events and Ticketing  Student Voice  Website and CMS

Smarter Membership Management Starts Here

Students expect their student organisation to offer slick, joined-up services. Staff need tools that cut down admin, simplify processes and make reporting easy.  

MSL’s Core Membership Management System is the central hub of the MSL System®, a connected suite of tools designed to simplify administration, deliver valuable insights, and has the features you need to bring all your student engagement activity under one roof. 

 

A secure centralised hub for member data
Single sign-on (SSO) integrations
A fully branded, accessible, and mobile-responsive website complete with a user-friendly content management system (CMS)
eCommerce for selling merchandise through an online POS system with payment gateway integration
Comprehensive features for creating and managing events, as well as selling tickets
Communication tools for Email, SMS, News, and Blogs
Student Voice tools such as Surveys, Polls, Ideas, and Forums
Comprehensive reporting tools and customisable dashboards
 

Empower groups to manage their own webpages, memberships, and communications with activities management, secure permissions and messaging. 

Book a demo for Membership Management

Some of our fabulous Membership Management clients

A Website That Works for You

A great website is often the first place a prospective student meets you and the hub they return to for opportunities, support and updates throughout their journey. It needs to look sharp, run smoothly and make every interaction effortless.  

For maximum flexibility, MSL offers two website design options: Fully bespoke or template.   

Whichever option you choose, MSL will build the website leveraging our extensive knowledge of the system to ensure every element works as intended. 

Responsive – Deliver a seamless experience that looks great and works smoothly on mobile, tablet, and desktop 

Easy to manage – Save time updating content with an intuitive WYSIWYG editor 

Engaging – Boost engagement by showcasing events, news, societies, sports, and campaigns in one place 

Personalised – Make every interaction relevant with content tailored to the logged-in user 

Integrated – Keep content fresh by embedding social feeds, polls, forms, and feedback tools 

Measurable – Track and improve performance with Google Analytics integration 

Book a chat about your next website

Empower Groups, Clubs and Societies

Give student leaders the tools and permissions they need to manage their own activities and groups directly without endless emails to staff. 

  • Stay in control with assigned specific permissions 
  • Keep group content fresh with self-managed web pages, including news and notice boards 
  • Support activity with tools for organising trips, training, and fixtures 
  • Boost income with the ability to sell tickets and merchandise 
  • Streamline logistics by letting groups request rooms, transport, and resources 
  • Strengthen connections with built-in member communication tools 
  • Protect privacy and keep secure with GDPR-compliant member contact lists 
  • Spot trends quickly with live dashboards on member numbers, demographics, and activity attendance 

Let’s talk about MSL’s Group Management solutions 

Events and Ticketing – Seamless Setup to Sold-Out 

From welcome fairs to glamorous galas, MSL makes it simple to create and manage events so you can focus on delivering experiences students remember, not wrestling with admin.  

  • Attract attention with eye-catching, customisable event pages
  • Maximise sales with online, app, and physical box office ticketing
  • Encourage participation with flexible ticket types, discount codes, and sales limits
  • Gather valuable insights by collecting custom attendee information at checkout 

Low transaction costs and integration with leading payment processing companies mean your revenue is secure and easy to manage.  

Looking to take your event management event further? We've got you covered. The MSL Door Entry module adds additional features such as a e-ticket scanning and guest lists, while our Attendance module allows you to track engagement for any non-ticketed event or gathering. All the tools you need, whatever the event.

Schedule a call to talk about your events 

Commerce Without the Hassle

From merch to memberships, Membership Management makes it easy to sell online and in person, without adding to your admin.  

  • Set up and customise products in minutes 
  • Stay organised with stock, delivery, and collection point management 
  • Handle individual or bulk refunds quickly and accurately with ease 
  • Track sales performance and spot trends in detailed reports 
  • Empower groups to sell their own products with the correct permissions 

Book a demo about MSL’s Ecommerce solution 

Keep Members in the Loop with Powerful Communication Tools  

MSL’s secure messaging tools keep members informed with timely, personalised updates so no one misses out on the opportunities that matter to them. 

  • Target the right audience by segmenting communications 
  • Save time with branded templates or custom HTML designs 
  • Reach students instantly by sending quick text messages to your members 
  • Automate reminders, confirmations, and welcome messages to cut manual work  
  • Allow members to manage their own communication preferences  

Let’s talk about how to level up your comms with MSL 

Giving Students a Voice 

The MSL Membership Management System comes equipped with a full set of tools to collect feedback, ideas, and opinions directly from students. Ensure every student feels heard with tools that turn feedback into action, allowing you to understand what matters most and respond with confidence. 

  • Capture ideas from our Idea lists for suggestions on services and campaigns 
  • Encourage quick participation with polls for informal decision-making 
  • Dive deeper into opinions with surveys for detailed responses 
  • Sustain engagement with forums and comment tools for ongoing conversations 

Book a meeting to explore Student Voice 

Smarter Insights, Faster Decisions 

Turn your data into decisions with powerful reporting tools built into the MSL System®.  

Our report server gives you access to over 150 ready-to-use reports, all powered by live data, so you don’t miss a beat.

  • Track website engagement to measure reach 
  • Spot bestselling products to inform stock and sales 
  • Monitor group membership trends at a glance 
  • Understand student behaviours with event attendance and ticket sales data 
  • Turn feedback into action with survey and poll responses 

And more! 

Flexible reporting options 

Various options allowing you and your team to stay on top of the game and make informed decisions whenever and however you like. 

  • On demand: Run reports whenever you need them 
  • Automated: Schedule reports to be delivered daily, weekly, or monthly 
  • Custom formats: Receive reports directly to your inbox in Excel, PDF, or other formats 

Dashboard that works for you 

Turn complex data into clear decisions with dashboards built around your organisation. Restricted access to nominated users means you can be confident your data stays secure while your team always has the insights they need at their fingertips.   

One Connected System – Endless Possibilities 

With Single Sign-on, APIs, integrations and dashboards, Membership Management works with your existing systems and gives you the data to: 

  • Understand engagement trends 
  • Measure campaign impact 
  • Report to stakeholders with confidence 
  • Make decisions based on real evidence  

Say hello!

We treat our clients like they're part of the family -- when we say you’ll have our full attention, we mean it.