Use surveys, polls, idea lists, email and SMS to gather ideas, opinions, feedback and reach segments of your members based on their interests, past behaviour and where they are on their student journey. Design and send emails and SMS messages direct from your MSL System® message centre.
Email & SMS
Use HTML or text emails and send targeted SMS through the MSL Message Centre to reach opted in segments of your membership and those of your clubs and societies.
The MSL Message Centre has helped us establish a fortnightly comms programme which we send out by email to members to let them know what we are working on and what has changed or been implemented. The segmentation we can do now through the MSL System is key for this communication as we know we can reach the right courses and year groups with relevant details. We can now demonstrate both the Union’s impact and the value of our students’ feedback and suggestions on the student experience for everyone at Harper Adams - Ali Burr, Union Director
Mailchimp & dotdigital
MSL’s Email Service Integration enables the sending of emails through either Mailchimp or dotdigital (formerly dotmailer) without the need to manually export recipient address data from your MSL System. (NB A one-off implementation fee applies.)
Build dynamic targeted lists based on member actions, attributes, roles and stages of their student journey.
Comments & Forums
Crowdsource ideas, gather feedback and identify useful article content to push to student groups or segments.
Polls, Surveys, Idea Lists
Target groups and member categories for informal decision making, campaign promotion and planning activities.
Use any criteria to segment your membership - by group memberships, interactions and demographics.
Define and monitor participation KPIs to identify hard-to-reach segments and tailor communications for them.
Use HTML email templates to reinforce your branding and recognition and to simplify regular communications.
Ensure members only receive relevant information on their preferred channels for all message types.
Your admins only see names to protect contact details.