All clients benefit from unlimited email, live chat and telephone support from our expert in-house helpdesk team. We host regular web briefings, user events and training sessions and the MyMSL area provides clients with regular updates on new system developments, features, news and training opportunities to ensure you get the most from your MSL System.
When time and resources are stretched, the MSL Advantage service provides extra support for the most important day-to-day site admin tasks, including content upload, page updates, ad hoc design changes and elections support.
Bespoke training is also offered to clients either at their premises or here at MSL. Topics for bespoke training sessions are selected based on the client’s requirements which may be based on new starters in particular roles, preparation for forthcoming activities (elections, events etc) or refresher training for the whole team.
I attended the webinar on "Idea Lists" a few weeks ago, it was really great. We set up "Change Something" two weeks ago and we've had incredible engagement so far.
Bath Spa University Students' Union