RHUL Newshttps://www.ukmsl.com/news/6107/https://www.ukmsl.com/case-studies/transformingtherhulstudentsunionadvicecentrefromstudentvoicetostudentchampions/https://www.ukmsl.com/case-studies/transformingtherhulstudentsunionadvicecentrefromstudentvoicetostudentchampions/Transforming the RHUL Students’ Union Advice Centre – from student voice to student championsMarch 2021 - From using a shared, university-owned ticketing system, to driving a digital communications strategy, managing a 250% increase in cases and growing the team during a pandemic, the Advice Centre at the Royal Holloway University London Students’ Union has come far in the two years since it implemented MSL’s Student Case Manager system.Thu, 11 Mar 2021 10:42:02 Z2022-01-05T16:19:33Zhttps://www.ukmsl.com/case-studies/catchingupwithrhulstudentsunionadvicecentreayearinreview/https://www.ukmsl.com/case-studies/catchingupwithrhulstudentsunionadvicecentreayearinreview/Catching up with RHUL Students’ Union Advice Centre: a year in reviewWed, 25 Jan 2023 16:28:11 Z2023-01-25T16:28:11Z