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Create a feedback form

In this guide:

Set up a form
Create your form
Form elements reference

Here's how to create a simple feedback form that looks like this:

Set up a form page

Navigate to the page you want to add a form to, or create a new page if it doesn't already exist. In page edit mode click 'properties' in the WYSIWYG editor.

Under the 'page type' dropdown select 'Email form'. A new section called 'email form properties' will appear at the bottom of the screen.

When a user completes and submits the form, their responses will be emailed to you. The 'email form properties' allow you to customise settings for that email.

Summary of email form properties
Property	Definition
From email address	The sender address for emailed responses. You would normally use your organisation email address.
To email address	Submitted form answers will be emailed to this address.
Email subject	The subject line to appear in the emails; e.g. 'My Organisation feedback form responses'.
Form completed message	This message will display on the page after the user has submitted the form.

Complete your details and click 'save'. Click on 'content' in the top menu to return to the WYSIWYG editor.

Create your form

You can now create your form by adding elements to the page using the WYSIWYG editor. You should see that some extra form buttons have appeared in your editing toolbar.

Use these tools to add form elements to your page. Here's how to construct a simple feedback form with name, email and comments fields.

Type the text 'name' into the content window and select the textfield form button . In the popup window add a name for this element; e.g. 'Name', and specify how many characters wide you want your textfield to be ('character width').

Click OK to add the field to the content area. Repeat the above to add an 'Email address' label and text field.

Add the text 'Comments' and then add a text area using the button . Specify the width and height of your textbox (e.g. rows 25, columns 5).

It is important to remember to give a unique name to all your form elements, or the user's responses will not be recorded correctly. The name you give will be displayed on the email that gets sent when a user submits the form.

Add a submit button

Now add a button to let users submit the form once they have filled it in. Click the button icon . Add a name for your button; e.g. submitbutton, a value (this is the text that will appear on the button), and select 'submit' from the type dropdown menu. Save and preview your form.

You form should now look like the one at the top of this page. When a user completes and submits the form, the answers will be emailed to the address you specified. The email should look like:

Form elements reference

The form tools allow you to add most standard form elements to your page, to create more complex feedback forms.

Checkbox

Use a checkbox for opt in / out questions; e.g.

Checkbox options
Property	Definition
Name	This is required, and appears as the field label on the response email
Value	The text you want to appear in the email when the user has checked the checkbox
Selected	If checked, the checkbox will be ticked by default when the user views the form.

Radio button

Use radio buttons to build up a set of alternative anwers to a question; e.g.

Radio button options
Property	Definition
Name	When adding several radio buttons as alternative responses to a question, you must give all radio buttons in the set the same name.
Value	The text that you want the email to display if the user selects this radio button. All radio buttons in a set must have different values.
Selected	When checked, the radio button will be selected by default when the form is viewed. You should always have one and only one radio button in a set selected as a default.

Text field

Add a one-line text field for a user to enter concise data; e.g.

Text field options
Property	Definition
Name	This is required, and appears as the field label on the response email.
Value	This text will appear in the text field by default.
Character width	The number of characters long you want the text field to appear. This does not limit the number of characters a user can type in.
Max characters	The limit of characters that a user can type in. Leave blank for an unlimited number.
Type	Select text for regular fields. Passwords will display as * when typing in. Note that using type password does not provide a secure way to send data via form, do not rely on this for submitting sensitive data.

Text area

Add a multi-line text area for user input; e.g.

Text area options
Property	Definition
Name	This is required, and appears as the field label on the response email.
Rows	Number of rows height of text area. One row equals the height of one average character.
Columns	Number of columns for text area. Generally one row equals one average character width.

Selection field

Use this to present the user with a dropdown list of various options; e.g.

When constructing the dropdown list, add an option by typing in 'text' and 'value', then clicking 'add' to add it to the list. Rearrange the order of the options by using the up and down arrows on the right hand side.

Selection field options
Property	Definition
Name	This is required, and appears as the field label on the response email
Value	This will be completed automatically when 'set as selected value' is used
Size	The number of rows shown in the dropdown initially. This is set to 1 as a default.
Allow multiple selections	If checked, the user can select multiple lines from the dropdown list.
Text	Text for the dropdown option - to be used in conjunction with 'value'.
Value	The text sent in the email if this option is selected.
Set as selected value	Click this button when one of your created options is highlighted and it will become the default value for the dropdown.

You might also want to connect with your members by:

Adding signups

Adding a poll to your site