Support for organisations.

Sending a message - Quickstart guide

The message centre allows you to send messages to specific contacts, all members of your organisation, or specific groups within your organisation.

Access the message centre

To get to the message centre, from the organisation admin screen select send message.

This is a short-cut to the message centre, which you can also access through the 'Account' panel.

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Choose the sender

The 'From' and 'Reply to' radio options allow you to choose to send / receive an email either from your personal account or on behalf of your organisation. The organisation email address will be the one specified on the organisation properties page (see getting started - setting organisation details)

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Select your recipients

To add recipients click on ‘To’, which will give you a list of all your members and any groups that have been set up (see setting up a mailing list for how to add new groups). There is a search box to help you find individual members.

Your message will go to whichever email address your members have chosen to receive your messages. They can change this at any time through the contact options page in 'contact details' in the 'Account' panel. www.YourSUWebsite/contactoptions/

Even if they have chosen not to receive email communication from your organisation, the message will still go to their website inbox but not to their chosen contact email address.

To make it easier for users to change how you contact them, you might want to use the 'contact details' widget on your pages.

Related support: Create a mailing list

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